Facilities Manager

JLL•Chicago, IL

11d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - The Facilities Manager will manages comprehensive facility services across assigned properties, ensuring compliance with client standards and regulatory requirements. You will oversee facility management operations within designated buildings and geographic areas, maintaining critical relationships with third-party tenants and property owners. The role encompasses budget preparation and management, ensuring contract compliance, and coordinating facility-wide initiatives. You'll be responsible for driving prompt collection of management fees and reimbursements while resolving high-impact tenant relations issues.

Requirements

Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
Minimum 5 years of recent facilities management and supervision experience (within the past 7 years) for buildings totaling approximately 3 million square feet.
Real Estate License required
Strong leadership and relationship building capabilities, along with excellent interpersonal skills and problem-solving ability
Proven track record of delivering exceptional internal and external customer service
Knowledge of standard business and accounting practices, plus proficiency in Excel with data analysis capabilities
Excellent verbal and written communication skills with strong presentation abilities.

Nice To Haves

Experience with energy management systems, sustainability programs, and LEED or other green building certification processes
Previous experience in commercial real estate, corporate facilities, or property management with a focus on Class A office buildings
Technical background in engineering, construction, or building trades with hands-on knowledge of building systems and maintenance practices
Experience managing facilities budgets exceeding $1 million annually and demonstrated success in cost control and vendor management
Familiarity with risk management principles and emergency response planning including business continuity and disaster recovery protocols

Responsibilities

Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with third-party owners (tenants), ensuring total contract (lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Manage , coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
Support prompt collection of management fees and reimbursements from 3 rd party tenants occupying space with the accounts owned premises
Responsible for overall team management, staff development and planning.
Execute staff succession and growth plans
Involved in compensation planning process
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress