Facilities Manager

Cafaro•Niles, OH

22h•Onsite

About The Position

We are seeking a decisive and strategic Facilities Manager to oversee the physical and operational integrity of the Eastwood Mall Complex. This is a high-visibility leadership role responsible for the stewardship of a major commercial asset, requiring a unique blend of technical and managerial expertise.

Requirements

Minimum of one plus years of construction or building maintenance experience, or equivalent combination of education and experience.
Strong knowledge of construction and maintenance activities.
In-depth understanding of corporate standards for shopping centers and ability to meet them.
Proven leadership and management skills with a focus on team building, staff development, and supervision.
Excellent communication and interpersonal skills, with the ability to interact with tenants, vendors, and employees.
Ability to relay technical concerns accurately and efficiently.
High initiative and strong independent judgment.
Strong analytical and problem-solving abilities.
Proficient in computer skills, including spreadsheet and word processing software.
Excellent organizational skills, with the ability to handle multiple tasks and meet deadlines.
Skilled in writing reports and business correspondence.
Ability to follow complex instructions in written, oral, or diagram form.
Valid driver’s license with travel required between locations.

Nice To Haves

Minimum of 3+ years in property management and building/grounds management preferred.
Experience in fiscal management and project marketing preferred.

Responsibilities

Exercise full authority over the maintenance and janitorial departments, including the strategic hiring, training, and performance management of all personnel.
Develop and implement staffing schedules and workflows that align with peak property traffic, ensuring maximum operational efficiency and labor cost-control.
Set and enforce rigorous excellence standards for the team, conducting regular performance audits and spearheading corrective action initiatives as necessary.
Own the master property punch list; analyze daily facility needs to establish clear, high-priority objectives for management and maintenance staff.
Maintain absolute accountability for the aesthetic and functional integrity of the complex, ranging from high-traffic food courts and concourses to parking structures and landscaped perimeters.
Orchestrate a comprehensive preventative maintenance schedule for critical assets, including roofing systems, HVAC units, and lighting fixtures, to mitigate long-term capital risk.
Proactively identify and remediate site hazards (e.g., structural deficiencies, sinkholes, or ice) to ensure a safe, liability-free environment for tenants and patrons.
Manage the full lifecycle of complex service agreements and purchase orders, from initial bid solicitation and vendor selection to final quality inspection and payment approval.
Serve as the primary point of contact for external contractors, auditing performance—specifically for seasonal services like snow removal—to ensure strict billing accuracy and contract compliance.
Lead the research and acquisition of new equipment and materials, utilizing competitive bidding processes to ensure optimal ROI for property ownership.
Synthesize operational data into concise, high-level reports for ownership, including weekly tenant construction updates, budgetary progress, and facility status reports.
Audit and maintain all facility logs, safety records, and service documentation to ensure 100% compliance with local building codes and safety regulations.