Facilities Manager

Hancock Whitney Bank•Gulfport, MS

12d

About The Position

The Facilities Manager oversees the day-to-day operations of assigned buildings to ensure safe, efficient, and well-maintained facilities aligned with organizational goals, service agreements, and regulatory requirements. This role serves as the primary on-site contact for building users and service providers and supports the Property Manager in delivering high-quality facilities services.

Requirements

Bachelor’s degree or equivalent experience preferred.
Minimum of five (5) years of facilities management experience.
Strong written and verbal communication skills.
Demonstrated ability to manage multiple priorities and make sound operational decisions.
Proven leadership capability and strong customer service orientation.
Proficiency with standard business and facilities management software.

Nice To Haves

Professional certification such as Certified Facility Manager (CFM) preferred.
Participation in a recognized professional association (e.g., IFMA) preferred.

Responsibilities

Serve as the primary point of contact for internal building users and service providers; support the Property Manager with landlord or agent communications as needed.
Oversee daily building operations, including troubleshooting issues and coordinating timely resolution.
Manage and monitor critical building systems, including HVAC, electrical, plumbing, fire/life safety systems (sprinklers, alarms, emergency lighting), and other infrastructure components.
Administer preventive maintenance programs, conduct regular facility inspections, and ensure compliance with OSHA, ADA, and applicable life-safety standards.
Lead on-site emergency response efforts (e.g., power outages, weather events, facility disruptions) and coordinate solutions with the Property Manager and vendors.
Direct and monitor on-site vendors (janitorial, landscaping, security, HVAC, etc.) to ensure work quality, safety compliance, and adherence to service standards; provide performance feedback to support vendor evaluations and contract decisions.
Maintain equipment and asset inventories, track lifecycle data, and support long-term capital planning initiatives.
Provide input into the annual operating budget and manage day-to-day expenses within approved limits.
Collect, analyze, and report operational data to support performance monitoring and continuous improvement.
Coordinate approved space modifications, minor moves, furniture adjustments, and equipment installations with internal stakeholders.
Promote a high level of customer service and gather occupant feedback to identify service enhancements and operational improvements.
Attend meetings, training, and professional development activities as directed.
Perform other duties as assigned.