Facilities Maintenance Dispatcher
About The Position
As the Facilities Maintenance Dispatcher, you are part of Best People. You play a critical role in supporting facility and maintenance operations by coordinating work orders, scheduling resources, and ensuring timely communication between maintenance teams, contractors, and leadership. Utilizing our Best Systems, including the computerized maintenance management system (CMMS), you help minimize downtime, support safe operations, and ensure work is completed efficiently and in compliance with all safety and regulatory requirements. Because the Facilities Maintenance Dispatcher is committed to excellence, you proactively identify potential scheduling conflicts, prioritize urgent needs, and help deliver Best Results.
Requirements
- Strong organizational and time-management skills with the ability to prioritize competing demands.
- Excellent verbal and written communication skills.
- Proficiency with CMMS platforms and basic computer applications.
- Ability to remain calm and make sound decisions in emergency or high-pressure situations.
- Strong attention to detail and commitment to safety and compliance.
- Ability to work collaboratively with maintenance teams, contractors, and leadership.
- Previous experience in maintenance coordination, dispatching, facilities operations, or a related role preferred.
- Familiarity with preventive maintenance programs and work order management.
- Experience working in an industrial, commercial, or critical facility environment.
- Willingness to work weekends, holidays, and participate in on-call rotations as required.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
Responsibilities
- Receive, review, prioritize, and dispatch maintenance work orders using the CMMS.
- Coordinate and assign work to maintenance staff and contractors, ensuring clear communication of scope, location, and safety requirements.
- Plan and schedule preventive maintenance activities to reduce downtime and extend the life of equipment and facilities.
- Respond quickly to emergency maintenance requests to minimize operational disruptions.
- Track materials, labor hours, and costs associated with work orders and assist with reporting for management.
- Monitor inventory and supply levels; coordinate with vendors to replenish parts, equipment, and uniforms as needed.
- Maintain accurate documentation, logs, and reports to ensure compliance with safety standards and regulatory requirements.
- Provide regular updates to leadership regarding open work orders, scheduling conflicts, and resource allocation.
- Participate in after-hours call-out rotation for urgent dispatch needs.
- Perform other related duties as assigned.
Benefits
- Generous paid time off benefits, new hires start at 104 hours of PTO + 2 floating holidays, prorated based on date of hire.
- Medical, Dental, Vision, and Life Insurance coverage beginning on the first day of full-time employment
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- 401(k) eligibility the first day of the month following hire
- 5% company match after 6 months
- Company match immediately vested
- Generous Paid Time Off (PTO) including floating holidays and paid company holidays
- Optional Life Insurance
- Weekly Pay
- Employee Referral Bonuses — get paid to bring your friends!
- Paid Volunteer Time Off for Community Service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
