Facilities Framework Manager

Anglian Water Services • Lincoln, NE

1d • $47,000 - $50,000 • Hybrid

About The Position

The Facilities Framework Manager is responsible for leading the effective delivery and performance of all Facilities Management framework agreements across Central Services. Acting as the primary point of contact for service delivery, this role oversees both existing and future building portfolios, ensuring services are delivered consistently, safely, and to a high standard. You will ensure that all services and projects delivered through the framework fully comply with regulatory, contractual, and technical requirements, while being delivered on time and within budget. Working closely with suppliers and internal stakeholders, you will hold partners to account for delivering high-quality, safe, and reliable services that meet business and stakeholder expectations. As a key liaison between Anglian Water, Central Services delivery teams, and supply chain partners, you will drive collaboration, innovation, and continuous improvement. Your focus will be on strengthening operational resilience, enhancing customer satisfaction, and supporting the long-term sustainability of Anglian Water’s assets. In this role, you will: As Facilities Framework Manager, you will lead the strategic management and governance of facilities management framework agreements, ensuring they are compliant, high-performing, and aligned with business and regulatory requirements. You’ll own relationships with suppliers and internal stakeholders, putting robust governance in place to manage risk, performance, and contractual delivery. You will oversee procurement, commercial and contract management activities, including supplier onboarding, framework renewals, financial control, and value-for-money negotiations. Working closely with delivery teams, you’ll monitor budgets, drive cost efficiency, and ensure smooth handovers at contract exit. You’ll be responsible for operational performance across the facilities and estates portfolio, setting KPIs and SLAs, conducting audits and reviews, and working with the supply chain to drive continuous improvement and innovation. Acting as the main point of contact for suppliers, customers, and regulators, you’ll ensure effective collaboration and full compliance with health, safety, environmental, and water industry standards. Health, safety, and risk management will be central to the role, with responsibility for incident management, site audits, and ongoing framework and H&S reviews to support safe, resilient, and sustainable service delivery.

Requirements

• Experience or previous knowledge in Estates or Facilities Management
• NEC3/4 Contract Management experience or other contracts
• Full UK Driving Licence
• You’ll be an effective leader with strong stakeholder management and communication skills, underpinned by solid commercial and financial acumen.
• You’ll have experience managing facilities or building contracts, using tools such as M365, Excel, CAFM systems and Power BI to monitor KPIs, ensure regulatory compliance, and drive performance improvements.

Nice To Haves

• H&S qualifications SMSTS, IOSH, NEBOSH -desirable
• Framework management experience
• Framework Procurement
• Proven ability in delivering business objectives.

Responsibilities

• Lead the strategic management and governance of facilities management framework agreements, ensuring they are compliant, high-performing, and aligned with business and regulatory requirements.
• Own relationships with suppliers and internal stakeholders, putting robust governance in place to manage risk, performance, and contractual delivery.
• Oversee procurement, commercial and contract management activities, including supplier onboarding, framework renewals, financial control, and value-for-money negotiations.
• Work closely with delivery teams, you’ll monitor budgets, drive cost efficiency, and ensure smooth handovers at contract exit.
• Be responsible for operational performance across the facilities and estates portfolio, setting KPIs and SLAs, conducting audits and reviews, and working with the supply chain to drive continuous improvement and innovation.
• Act as the main point of contact for suppliers, customers, and regulators, you’ll ensure effective collaboration and full compliance with health, safety, environmental, and water industry standards.
• Health, safety, and risk management will be central to the role, with responsibility for incident management, site audits, and ongoing framework and H&S reviews to support safe, resilient, and sustainable service delivery.

Benefits

• Car allowance
• Personal private health care
• 26 days annual leave – rising with length of service
• Flexible working
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees