Facilities Dispatch

Hilton Grand Vacations • Orlando, FL

8d

About The Position

We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential as a Facilities Dispatcher at The Fountains Resort! What will I be doing? As a Facilities Dispatcher, you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards. Your duties include, but not limited to:

Requirements

• Dispatch or equivalent experience
• A minimum of one (1) years of administrative experience in related field required.

Nice To Haves

• Computer proficiency in Microsoft Word, Excel and Outlook.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to use good judgment; work independently, with minimal direction.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.

Responsibilities

• Receives incoming work requests via telephone, email, radio, or Asgard.
• Dispatches work requests to facilities team members.
• Tracks work order requests for timely completion.
• Conducts follow-up calls to members, owners, and guests regarding submitted work requests.
• Enters all work request information into Asgard, allocating time and parts.
• Assigns radio and telephones to team members and retrieves at the end of shift.
• Reviews daily time sheets and enters all tasks performed.
• Responds by email to housekeeping requests when work is completed.
• Provides office support to managerial staff and generate reports as requested.
• Focuses on the productivity and efficiency of the team completing work orders.
• Communicates with supervisors on workloads and special tasks by other departments.

Benefits

• Recognition Programs and Rewards
• Travel Discounts Program
• 401(k) program with company match.
• Paid time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Paid Parental Leave
• Numerous learning and advancement opportunities
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed