Facilities Dispatch

Hilton Grand Vacations•Wisconsin Dells, WI

14d

About The Position

We are looking for a Facilities Dispatcher to join our team at Christmas Mountain Village in Wisconsin Dells, WI. Are you passionate about delivering unforgettable guest experiences in the heart of one of Wisconsin's most scenic vacation destinations? Christmas Mountain Village offers stunning natural beauty, vibrant seasonal activities, and a family-friendly atmosphere-and we are looking for energetic, service-oriented team members to help us share that magic.

Requirements

High School Diploma or Equivalent (GED)
Basic phone and computer skills.
Great Customer Service Skills
Knowledge of Microsoft Office Suite
Strong interpersonal communication skills to deal effectively with all levels of the organization
Detail-oriented with strong analytical and problem solving skills.
Able to sit for prolonged periods of time
Able to bend, stoop, walk and lift/push/pull up to 25 lbs. with or without reasonable accommodation
Effective verbal and written communication skills with the ability to communicate well with others s in English

Responsibilities

Answer Phones & Radio Calls - Communication is key in this position to keep the flow going between all moving parts in engineering department and any other departments as needed. Also, following up and logging all calls.
Assign duties for the day for the department
Paperwork/digital files - Keeping necessary paperwork and checklists organized and on file
Communicate with supervisor on daily assignments
Manage the out of order reports and follow up with guest services/housekeeping
Follow up daily on the part status for any service orders pending parts, scheduled to become available on that day
Other duties as assigned by management

Benefits

Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!