Facilities Dispatch Coordinator
About The Position
At Schomp, our Corporate positions provide valued support to our dealerships and customers. We are looking for top talent ready to join our forward-thinking, high volume, dynamic organization. We encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations. We also encourage and provide opportunities for our employees to support SchompSpark - giving back to our community in the areas of children’s and educational organizations. If you are looking for an amazing team of hard working and fun individuals, apply now! Why Schomp: Full suite of insurance - medical, dental, vision and life Pet insurance, you read that right, insurance for your furry or not so furry friends 401(k) with company match Paid Time off - Vacation, sick and holidays Short term and long term disability Accident insurance On site Gym/ Gym reimbursement Your mental health is important to us - Employee Assistance program - counseling, financial and legal advice Commitment to your career and professional development The best part of automotive: Employees are eligible for discounts on vehicles, parts and service
Requirements
- High School Diploma or equivalent work experience.
- 2+ years facilities or maintenance coordination experience preferred
- The ability to work independently with limited supervision and the motivation to increase departmental and industry knowledge continually should be evident.
- Must possess and maintain a valid driver license.
- Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Responsibilities
- Quickly and Effectively evaluate, schedule, and dispatch work through the internal tracking system (ZoHo Desk Ticketing System) based on safety, critical function, and potential risk to internal and external teams.
- Assign work to internal maintenance specialists or coordinate external service vendors based on the request and facility priorities.
- Obtain service estimate approvals from the General Manager prior to work being performed.
- Accurately document project progress through. ZoHo Desk Ticketing System.
- Follow up on the completion of tickets/projects and documentation in ZoHo Desk Ticketing System.
- Communicate with appropriate stakeholders on progress of projects.
- Escalate outstanding tickets or problem tickets to the Director of Hospitality/Facilities.
- Assist in maintaining proper inventories for equipment, parts, and supplies needed by the maintenance teams.
- Receive, review and approve invoices from third-party service vendors, and remit timely to accounts payable.
Benefits
- Full suite of insurance - medical, dental, vision and life
- Pet insurance, you read that right, insurance for your furry or not so furry friends
- 401(k) with company match
- Paid Time off - Vacation, sick and holidays
- Short term and long term disability
- Accident insurance
- On site Gym/ Gym reimbursement
- Your mental health is important to us - Employee Assistance program - counseling, financial and legal advice
- Commitment to your career and professional development
- The best part of automotive: Employees are eligible for discounts on vehicles, parts and service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
