Facilities Coordinator

Aston Carter•Redwood City, CA

21h•$28 - $30•Onsite

About The Position

The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. The role requires proactively developing and maintaining client relationships to ensure that expected service levels are achieved.

Requirements

Experience in facilities maintenance and management.
Proficiency in vendor management and customer service.
Knowledge of electrical, HVAC, plumbing, and repair.
Proficient in Microsoft Office and work order systems.
Experience in project management.

Nice To Haves

Prior experience in facilities, property management, hospitality, or a related field preferred.
Knowledgeable of local occupational health and safety requirements.
Understanding of critical facilities and vendor management for specialized services is advantageous.
Understanding of the basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
Proficiency in a range of information technology tools and platforms.
Excellent communication, organization, and problem-solving skills.
Ability to work independently with little supervision and effectively deal with stressful situations.
Self-motivated, confident, energetic, and flexible.

Responsibilities

Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Conduct daily walkthroughs to ensure a clean and organized office.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Identify opportunities for improved operation and service excellence, making recommendations for enhancements.
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times, ensuring a safe workplace.
Schedule and manage repairs and maintenance, minor works, and other work requests, tracking them to completion.
Provide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruption.
Assist in the procurement of vendors and services as required.
Coordinate the delivery of site amenities, which may include fitness, food services, massage, and transportation.
Support moves as required and act as the site key point of contact.
Provide coordination and support for events, meeting, and conference facilities as required.
Perform other duties including reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes.
Maintain and propose emergency response plans, including evacuation, implementation of after-hours emergency response, and environmental health and safety.
Update and maintain accurate records and official documentation for the site, including web pages related to operations.