Facilities Coordinator - Senior Living

Erickson Senior LivingNovi, MI
1d$25Onsite

About The Position

Join our team as a Facilities Coordinator, where you'll address residents' daily needs, coordinate activities for designated neighborhoods, and serve as a liaison between the General Services Department, residents, and staff. What we offer A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

Requirements

  • Minimum of 3 years of experience in an office environment or within a department with responsibility for facilities management
  • Valid driver’s license
  • Working knowledge of building systems
  • Ability to assess resident or other complaints and resolve disputes in a friendly and professional manner

Nice To Haves

  • Customer service experience preferred
  • Ability to work autonomously

Responsibilities

  • Communicate with new residents to explain the operation of each department within General Services
  • Investigate complaints, suggestions, and occurrences
  • Select and oversee the work of outside contractors for projects.
  • Audit all facilities for proper maintenance, repair, and cleanliness; coordinates needed repairs with the appropriate department(s)
  • Conduct surveys on services recently performed for residents and other departments
  • Coordinate re-occupancies of units in assigned neighborhoods

Benefits

  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
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