Facilities Automation Technician

JLL•New Albany, OH

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Automation Technician - JLL What this job involves: The Facilities Automation Technician is responsible for monitoring, operating, and supporting the Building Automation Systems (BAS) that control utilities, HVAC equipment, cleanroom environments, and facility infrastructure. This role helps ensure reliable system performance, environmental stability, and documentation accuracy in a high‑reliability, audit‑ready environment. The role works closely with maintenance, engineering, quality, and operations teams to support system performance, alarm response, troubleshooting, and controlled system changes. A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

Requirements

Associate’s degree in Engineering, Controls, HVAC, Industrial Technology, or related technical field; or equivalent industrial controls/automation experience.
4+ years of experience working with Building Automation Systems or HVAC control systems within industrial, manufacturing, or regulated environments.
Experience operating or troubleshooting BAS platforms (Niagara N4, Metasys, Siemens, Honeywell, etc.).
Knowledge of controls networking such as BACnet and Modbus.
Familiarity with GMP/GxP expectations including ALCOA+, audit trails, and user access control.
CMMS experience (Maximo preferred).
Ownership and accountability
Systems thinking and strong problem-solving skills
High documentation accuracy and compliance discipline
Ability to collaborate across functions and communicate clearly
Data-driven approach to performance improvement
Ability to access mechanical spaces, climb ladders, and work at heights.
Ability to lift up to 40 lbs.
Ability to work safely around live mechanical and electrical systems.
Ability to support shift rotations, alarms, and operational needs.

Nice To Haves

Certifications such as Niagara N4, CCST, ISA, Siemens/JCI control certifications, or equivalent.
Experience with Siemens Desigo (preferred system platform).
Familiarity with IT/OT cybersecurity basics, backup/restore processes, and network segmentation.
Experience with commissioning, FAT/SAT, validation lifecycle documentation, and qualification activities.

Responsibilities

Monitor Building Automation System performance including graphics, trends, alarms, sequences, and environmental conditions.
Respond to BAS alarms, document events, and escalate issues per site procedures.
Maintain stable temperature, humidity, airflow, and pressure relationships for controlled environments.
Troubleshoot BAS field devices including sensors, actuators, valves, VAVs, AHUs, controllers, communication modules, and networked components.
Support configuration, graphics updates, point checks, sequence verification, and system tuning.
Assist with preventive maintenance, calibrations, corrective work, and system repairs in coordination with maintenance teams.
Maintain accurate documentation in CMMS (Maximo preferred) for work orders, alarm responses, and BAS activities.
Support compliance with GMP/GxP expectations, including ALCOA+ data integrity, audit trails, and user access management.
Follow formal change processes for modifications to logic, sequences, setpoints, and hardware.
Partner with engineering, quality, operations, and maintenance teams on alarms, investigations, and root‑cause analysis.
Provide control-room support for environmental monitoring, equipment startup/shutdown, and system performance reviews.
Support commissioning, qualification, and system validation activities (FAT/SAT, Cx, IQ/OQ tasks).
Review trends, dashboards, and environmental stability data to identify inefficiencies, drift, or equipment degradation.
Support energy‑management initiatives while ensuring environmental control requirements remain met.
Document findings and escalate long-term or recurring issues to automation and engineering leadership.