Facilities and Maintenance Project Manager

Corporate Openings•Holland, MI

20h•Onsite

About The Position

Tommy’s is looking for a Facilities Maintenance Project Manager to provide technical troubleshooting support while managing external vendor relationships and leading facility-related projects from initial assessment through resolution. The Facilities Project Manager exercises independent judgment in evaluating site conditions, determining corrective actions, managing project scope and cost controls, and recommending long-term facility and equipment improvements. This position plays a critical role in protecting brand standards, operational efficiency, and customer experience across company and franchise locations.

Requirements

Advanced degree or equivalent formal training/certifications and experience required
Experience with metal building systems: commercial, industrial, greenhouse or carwash facilities.
Experience with commercial MEP systems (Mechanical, Electrical, Plumbing)
Technical savvy and proficient in Microsoft Office; experience within database systems: Jira and Zendesk a plus
Excellent written and oral communication skills
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them
Work and commute in all weather conditions
Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
Work in a fast-paced environment where they will often be multitasking
Move about inside the office to access standard office equipment
Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
Remain in a stationary position 50%+ of the time, alternating between sitting and standing
Ability to move and lift up to 30 pounds
Drive between company locations and/or vendors or suppliers as needed while on job

Responsibilities

Provide carwash facility troubleshooting and technical support to customers and franchisees.
Manage external vendors for building maintenance and repair services.
Oversee facility issues from initial assessment through quoting, procurement, and repair.
Lead projects to ensure cost efficiency, quality standards, and timely completion.
Document and track facility issues to identify equipment or design improvements.
Communicate identified improvement recommendations to architectural, construction and project management teams.
Coordinate repair quotes and orders with internal client services, purchasing, and accounting teams.
Develop facilities and maintenance bulletins for internal/external distribution.
Collaborate effectively with management, sales, and manufacturing teams.
Travel to sites nationwide for assessment and coordination as needed.
Deliver consistent, professional customer service.
Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Benefits

Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
Dependent Care FSA with on-site Daycare options
401k match and complimentary financial planning services
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence