Facilitator, Special Events

Dallas Arboretum & Botanical Society, Inc. • Dallas, TX

8d

About The Position

JOB SUMMARY

Serve as the on-site professional contact for rentals, group events, weddings, and Arboretum-sponsored activities. This role supports smooth event execution by acting as a staff liaison, monitoring the use and care of Arboretum property, and ensuring a positive guest experience. Work under the direction of the Sales and Operations Manager(s) and follow all Event Manual guidelines.

DEPARTMENT: Sales and Special Events

Requirements

• High school diploma or equivalent; some college desirable
• Two+ years event coordination/hospitality highly desirable.
• Good verbal skills and good written communication skills, ability to complete required paperwork for event execution.
• Physical ability to walk repeatedly outside to successfully execute event, i.e. escort deliveries, oversee set up, handle emergency situations, etc.
• Physical ability to work outdoors in the elements, i.e. high/low temperatures, rain, etc.
• Ability to work flexible hours, nights/weekend availability preferred.
• Ability to pass all pre-employment requirements including background check and drug testing.
• Friday-Sunday availability required.
• Driver’s license to drive garden vehicles.
• Ability to manage multiple tasks through use of effective organizational and time-management skills
• Professional work ethic and presence.
• Courteous, committed to guest satisfaction
• Attention to detail; good judgement skills

Responsibilities

• Assist the Sales and Operations Manager in overseeing and/or directing the Arboretum’s staff for event set-up/tear-down (when requested), assuring that the physical arrangement is according to plan and that Arboretum’s property (tables, chairs, tablecloths, etc.) is in good and clean condition.
• Direct caterers and outside delivery/set-up personnel for appropriate set-up and usage of Arboretum facilities.
• Provide direction for security/parking staff as needed to ensure appropriate access to property and safe vehicular access to the gardens.
• Enforce Arboretum rules and regulations throughout each event; assure appropriate care of furniture/property by attentive observation during event.  Take appropriate action as needed.
• Collaborate with other departments to respond to incidents in a timely and appropriate manner. Maintain appropriate documentation, such as first aid action, property damage, etc.
• Complete end of event reports to include happenings needing managers attention
• Contribute positively to team communication and overall event success

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees