F101/F118 Military Field Service Representative

GE Aerospace

2d • Onsite

About The Position

The F101 Military Field Service Representative will provide on-site and roving technical assistance to Military organizations meeting both customer and business objectives. While acting as a liaison between the GE factory and the customer, the FSR will support the operation, management, repair, maintenance and overhaul of the F101 and F118 propulsion system products with the customer. This position has primary support obligations at Dyess AFB Abeline, TX with occasional roving support to other customer locations in Tinker AFB Oklahoma City, OK, Whiteman AFB, MO and Ellsworth AFB, SD

Requirements

• Education: Bachelor’s degree from an accredited college or university OR a high school diploma / GED with a minimum of 4 years of experience in a field service / maintenance role as a Military Field Service Representative
• Experience: Minimum of 5 years of field maintenance, modification, and repair experience on propulsion system products
• Ability and willingness to travel as required to customer and GE locations
• Ability and willingness to complete customer-required background checks
• Ability and willingness to relocate to domestic or international locations to support business needs, if required
• Ability and willingness to successfully complete all requirements for domestic and international customer assignments
• This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
• This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).

Nice To Haves

• Strong customer interaction and communication skills
• Strong interpersonal and leadership skills, with the ability to influence customers and peers
• Proven analytical skills and quality improvement mindset
• Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware
• Ability to work with and present to all levels of customer maintenance, engineering, and management
• Project management experience and ability to lead small initiatives
• Demonstrated ability to lead and influence GE customers and peers
• Strong capability to transfer technical knowledge to less experienced personnel, with clear oral and written communication
• Ability to work independently without direct technical guidance, performing all required field tasks
• High degree of tact and diplomacy, with the ability to work and cooperate harmoniously with customer personnel

Responsibilities

• Serve as the single point of contact for the customer regarding maintenance, repair, and management of the F101 engine at the primary location and the F118 engine at roving locations.
• Provide timely and satisfactory resolution of customer concerns across a wide range of support issues, ensuring both mission readiness and customer satisfaction.
• Establish and maintain strong customer relationships, providing ongoing technical and business support to assigned military organizations.
• Utilize in-depth knowledge of F101/F118 product lines, configurations, and installation environments to advise on operation, troubleshooting, and maintenance activities.
• Apply analytical thinking and technical experience to execute on contract deliverables, including complex maintenance and troubleshooting processes.
• Demonstrate proficiency in repair, modification, shop operations, and testing of assigned propulsion system hardware.
• Coordinate directly with internal GE functions (engineering, program management, supply chain, quality) to escalate and resolve issues on behalf of the customer.
• Act as a resource and mentor for colleagues with less experience; may lead small projects with low risk and resource requirements.
• Use sound judgment to propose solutions outside of set parameters when addressing complex or interdependent technical issues.
• Prepare and deliver formal presentations and briefings to all levels of customer maintenance, engineering, and management.
• Transfer technical knowledge to customer and GE personnel by leveraging knowledge of the learning process and effective training techniques.
• Support continuous improvement and quality initiatives by identifying recurring issues and recommending corrective actions or process improvements.

Benefits

• GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.
• GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
• GE Aerospace will only employ those who are legally authorized to work in the United States for this opening.
• Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
• Relocation Assistance Provided: Yes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level