F & I MGR

Sanborn Chevrolet, Inc.•Lodi, CA

14d

About The Position

Ideal candidate must have a passion for helping others in the process of securing funds to finance their dream automobile. The Finance and Insurance Manager’s job is to secure each sale and ensure that every vehicle sold is delivered following all F&I compliance guidelines in the State of California. It is a priority of this position to handle clean, accurate and timely paperwork in accordance with California and Federal regulations. We are seeking a manager with product knowledge, professionalism, and empathy that our customers look for today.

Requirements

Minimum of 3-5 years of experience in automotive finance management.
Strong understanding of F&I products and services, as well as compliance regulations.
Excellent interpersonal and communication skills.
Proven ability to build and maintain relationships with customers and financial institutions.
Strong analytical and problem-solving abilities.

Responsibilities

Oversee the finance department and ensure efficient processing of all finance-related transactions.
At the start of each working day, look at Route One and CUDL for funding delays and submit requested information to the bank in a timely manner to prevent further funding delays.
Review the deal log and CIT daily for the entire department.
Report daily to the Sales Manager to review CIT, funding issues, missing documents, and any other departmental issues.
Work with the Business Office daily to resolve any issues with deals, DMV items, missing paperwork, or compliance.
Maintain impeccable reputation with lenders.
Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
Establishes lender relations that tie the customer closer to the dealership.
Responsible for generating additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, Cilajet, maintenance plans and other Portfolio products.
Maintains control of all paperwork until it is ready to be turned into the business office.
Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures, complete customer information, securing payoff, collecting deposits and insurance information.
Converts cash deals to finance.
Produce and submit accurate title paperwork and secure funding from finance sources within seven days of original deal date.
Establishes and maintains good working relationships with several finance sources, with the top priority being GM Financial and understanding evolving manufacturer’s programs, rates, rebates and incentives.
Processes finance and lease deals accurately and fairly through financial sources to secure approval.
Processes correctly all federal, state and dealer paperwork related to vehicle transaction.
Understands and complies with federal, state and local regulations that affect the new- and used-vehicle and finance departments.
Completes all paperwork necessary for vehicle sales and leases in a timely and efficient manner.
Checks all paperwork for correct title, lien information, taxes, incentives etc., before forwarding to accounting.
Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
Provides customers with complete explanation of manufacturer, and dealership service procedures and policies.
Manages the alternative finance source program to ensure that several sources are available.
Maintains insurance files.
Sets-up and maintains a program that will ensure 100 percent turnover to the F&I department.
Provides sales force and sales managers with current information about finance and lease programs continually.
Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
Works with sales managers to secure a reasonable profit from every sale.
Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
Ensures collection of all finance and insurance fees.
Takes and properly handles all credit applications.
Prepares reports on finance penetration and averages per retail deal.
Attend manager meetings.
Takes courses and seeks out certifications on an on-going basis to stay abreast of changing laws and regulations that involve this department.
Handles all rate quotations.
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
Assist in any customer claims on any of the F&I products and follow up to ensure the claim is resolved in a satisfactory manner.
Process F&I product cancellations in a timely manner at requests of the bank or customer.
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
Maintain proper signage, forms, and documentation for continued compliance.
Maintain finance systems and menu presentations for correct pricing, product videos/brochures, and integration into DMS.
Upholds a clean and professional work environment.
Other tasks as assigned.