F&I Manager
About The Position
As a Finance Manager at Rock Ridge Nissan & Infiniti, part of the Generation Auto Group, you are responsible for guiding customers through the financial aspects of their vehicle purchase while ensuring all transactions are completed accurately, ethically, and in full compliance with federal, state, and dealership regulations. You play a critical role in maximizing dealership profitability, maintaining strong lender relationships, and delivering a transparent, positive customer experience. Your attention to detail, product knowledge, and professionalism directly impact customer satisfaction, funding timelines, compliance, and overall dealership performance.
Requirements
- Prior automotive F&I experience required
- Strong knowledge of automotive finance, lender guidelines, and compliance requirements
- Proven ability to present and sell aftermarket and protection products
- Detail-oriented with excellent organizational and time-management skills
- Ability to meet deadlines in a high-volume dealership environment
- Motivated, self-starter with strong communication, negotiation, and relationship-building skills
- Ethical, professional, and customer-focused
- Reliable, punctual, and adaptable in a fast-paced automotive setting
Nice To Haves
- Reynolds & Reynolds experience a plus
Responsibilities
- Assess customers’ financing needs and present finance, payment, and protection options in a clear and professional manner.
- Present and sell F&I products, including service contracts, GAP, tire & wheel, and other ancillary programs.
- Submit deals to lenders and secure approvals through multiple finance sources while maintaining strong relationships with banks and credit unions.
- Prepare, review, and accurately complete all finance and insurance paperwork in a legal and ethical manner.
- Ensure full compliance with all federal, state, and local laws related to automotive finance and insurance.
- Achieve monthly performance goals for F&I income, product penetration, and customer satisfaction.
- Maximize profitability while maintaining transparency, integrity, and customer trust.
- Work closely with the Sales, Accounting, and Management teams to ensure smooth, timely, and accurate deal processing.
- Resolve funding or documentation discrepancies to support efficient deal funding and delivery timelines.
Benefits
- Paid Time Off – Time to relax, recharge, and take care of what matters most
- Medical Insurance – Quality coverage to help keep you and your family healthy
- Dental Insurance – Helping you keep your smile bright
- Vision Insurance – Coverage to keep your vision clear
- Voluntary Life, Accident & Critical Illness Insurance – Extra protection when you need it most
- 401(k) with Employer Contribution – Helping you invest in your future
- Paid Holidays – Enjoy well-deserved time off throughout the year
- Employee Purchase Program – Exclusive discounts on vehicles and services
- Perks & Discount Program – Savings on shopping, travel, entertainment, and more
- Employee Referral Program – Earn bonuses when you refer great people to join our team
- Customer Referral Program – Get rewarded for referring friends and family to our dealerships
- Monthly Employee Celebrations – Food, fun, and appreciation events throughout the year
- A/C & Heated Shop – Comfortable working conditions year-round
- Paid Manufacturer Training – Continue learning and growing in your career
- Company-Supplied Uniforms – We provide what you need to look professional
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
