F&B Supervisor - Part Time

Virgin Hotels Central Services LLC•Dallas, TX

About The Position

The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service; directly impacting the guest and staff experience.

Requirements

Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing
Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
Strong communication and presentation skills to all levels of management
Ability to think outside the box and approach all issues with a completely fresh approach
Ability to anticipate needs and over deliver wherever possible
Able to change direction and work on multiple project aspects at once. Creatively solve problems
Enthusiastic, passionate, able to enthuse and motivate others
Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
Current, legal and unrestricted ability to work in the United States
Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
At least one year experience in a full service restaurant or lounge

Nice To Haves

Associate or Bachelor’s degree preferred but not required

Responsibilities

Train, train, train!
Communication.
Guest Interaction.
Leadership.
Organization and Time Management.
Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership.
Strong floor presence
Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels
Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap
Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments
Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience
Adhere to protocols of the hiring and disciplinary process as outlined by the people department
TIPS certification and Food Handlers Cards must be on file
Comply with all safety and health department procedures, as well as, all state and federal liquor laws