F & B Server

French Lick Resort•Santa Fe, NM

12d•Onsite

About The Position

Position Summary: Under the direction of the Food and Beverage Operations Manager, the server will ensure continued excellent customer service utilizing the Tesuque PROUD Service Standards while interacting with our guests and ensure they have a great dining experience. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Servers are expected to have some basic cooking knowledge. Note: Native American preference will be given. Essential Duties & Responsibilities: Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks. Knowledge of food and menu items terminology. Staying updated on current menu choices, specialties and menu deviations. Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, and communicating specific customer needs to the cooks. Properly open and pour wine at the tableside. Knowledge of beer, wine and spirits terminology. Must be familiar with domestic and imported beers, different types of wine, brand name spirits, and garnishments. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Accepting payments, issuing receipts returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Assisting with special events as needed. Manages multiple tasks, remains calm in a very high paced and stressful environment, and works well under pressure Create a memorable dining/lounge/banquet experience for our guests utilizing the Tesuque PROUD Guest Service Standards. Adhere to grooming and appearance standards consistently. Must have some familiarity with basic knowledge of cooking skills. Adhere to company policies and procedures This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

Experience carrying out detailed written and oral instructions.
Ability to communicate, read, and write clearly and accurately.
Ability to demonstrate outstanding guest service at all times.
Knowledge of food and beverage service standards.
Knowledge of dining and food maintenance operations and customer service.
One-year casual to fine dining experience in restaurant/lounge/banquets preferred
Must be 21 years of age
Ability to carry and balance service tray on shoulder
Present a clean and professional appearance
Be punctual and dependable
Must have State of New Mexico Food Handlers Certificate
Must be able to successfully pass a pre-employment background check, drug/alcohol screen, and meet all employment criteria.

Responsibilities

Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
Knowledge of food and menu items terminology.
Staying updated on current menu choices, specialties and menu deviations.
Direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, and communicating specific customer needs to the cooks.
Properly open and pour wine at the tableside.
Knowledge of beer, wine and spirits terminology.
Must be familiar with domestic and imported beers, different types of wine, brand name spirits, and garnishments.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Accepting payments, issuing receipts returning the change.
Performing basic cleaning tasks as needed or directed by supervisor.
Assisting with special events as needed.
Manages multiple tasks, remains calm in a very high paced and stressful environment, and works well under pressure
Create a memorable dining/lounge/banquet experience for our guests utilizing the Tesuque PROUD Guest Service Standards.
Adhere to grooming and appearance standards consistently.
Must have some familiarity with basic knowledge of cooking skills.
Adhere to company policies and procedures