F&B Outlet Manager
About The Position
At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are seeking dynamic individuals who are eager to join the team and are ready to step in and provide assistance in any situation. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. The F&B Outlet manager oversees the daily operation of our F&B in the pool and restaurant outlets to ensures the highest level of guest service and food and beverage quality.
Requirements
- 5 years managerial experience
- We are seeking a hands-on experienced restaurant manager with a proven track record of service
- Strong leadership and team-building skills with emphasis on training and building a fine-dining culture.
- While performing the duties of the job, the employee is regularly required to sit, stand, bend, walk, use hands and figure, or feel objects.
- Lift boxes (up to 50 lbs)
- Talk and listen.
- Vision abilities required by the job include close vision to a computer screen.
Responsibilities
- Oversee day-to-day operations, including staffing, inventory, and guest relations.
- Ensure compliance with health and safety regulations.
- Monitor food quality and presentation to uphold the restaurant's longstanding standards
- Utilize Micros POS system for efficient order management and tracking.
- Develop and manage annual budgets, forecasting, and financial objectives.
- Implement cost control measures to optimize profitability.
- Analyze sales and financial reports to identify areas of opportunity or concern.
- Oversee inventory management, including ordering front-of-house equipment and supplies.
- Recruit, train, and manage front-of-house and back-of-house teams.
- Conduct regular performance evaluations and provide feedback.
- Implement labor management strategies to optimize scheduling and productivity
- Foster a positive work environment, promoting teamwork and continuous improvement.
- Ensure exceptional service standards are consistently met or exceeded.
- Address and resolve any guest concerns or feedback promptly.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Collaborate with the marketing team to develop and execute promotional campaigns.
- Monitor market trends and adapt strategies to maintain a competitive edge.
- Build and maintain strong relationships with local businesses and the community.
- Negotiate contracts with suppliers and vendors.
- Monitor inventory levels and ensure timely replenishment.
- Ensure product quality and consistency through regular inspections and evaluations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
