F&B Operations Manager

Hudson•Miami, FL

47d

About The Position

Grow With Us! Hudson, North America’s leading travel retailer. For over 30 years, we’ve been a vital part of travelers’ journeys with over 1,000 stores featuring duty-free, duty-paid, and food & beverage locations. Now, we’re looking for passionate individuals like you to make a difference in the day-to-day experience at Miami International Airport! What You Can Expect from Us: Competitive Salary: 50k – 55k Career Development: Grow with a company that values your skills and experience This F&B Manager is for you if you Enjoy: This role is ideal for a results-driven leader committed to excellence in sales, service, and overall store performance. Supporting the General Manager with daily operations that drive our Food & Beverage business. Working at the Miami International Airport

Requirements

3+ years of F&B management experience.
Strong understand of F&B business practices
Strong leadership abilities and excellent organizational skills.
Skilled in coordinating multiple tasks and projects effectively.
Strong time management and keen attention to detail.
Excellent interpersonal skills for engaging with customers, team members, landlords, suppliers, and supervisors.
Willingness to work flexible hours, including weekends, holidays, and extended hours when needed.
Proficient in Microsoft Office, especially Word and Excel.

Responsibilities

Supporting the General Manager in daily operations; collaborate with leadership to manage multi-unit F&B operations effectively.
Food Handling and preparing beverages in a high-volume environment.
Train staff and ensure they deliver outstanding customer service.
Meet and exceed sales targets while keeping shrink to a minimum.
Assist customers with menu inquiries and provide store navigation support.
Set a high standard and lead by example to uphold a positive corporate image.
Deliver top-notch customer service and maintain an attractive, well-organized stores.
Ensure Brand Consistency, keep the brand experience seamless across all customer touchpoints.
Manage Payroll and Expenses by optimizing staff productivity, manage labor efficiently, and keep monthly expenses within budget.
Uphold housekeeping standards, including dusting, mopping, and overall store cleanliness.
Enforce policies consistently to protect assets, and reduce shrink by monitoring high-risk areas..
Provide regular updates on stock, branding, sales initiatives, and performance targets.