F&B Manager in Development Trainee

The Club at Ibis • West Palm Beach, FL

5h • Onsite

About The Position

Training program designed for university graduates seeking a career in country club management, with specific emphasis on F&B operations.

Requirements

• Bachelor's degree in hospitality management (or similar) from four-year college or university; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer proficiency with MS Office Suite.
• Valid driver's license
• ServSafe Certification (or ability to obtain upon hire)
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Excellent organizational skills.
• Ability to articulate and confirm an understanding of directives.

Responsibilities

• Provides outstanding service with a smile to our members and their guests in a professional and courteous manner.
• Greets members and guests in all areas of the Club and dining room with warm smile, eye contact, and use of Member's last name.
• Trains and performs essential job duties in several segments of the F&B department, including restaurant operations, events, and catering.
• Participates in management shadowing and learns the essentials of F&B management.
• Learns line staff functions, operations, management essentials and company policies that affect each phase of business.
• Sets performance goals and objectives with upper management.
• Monitors performance progress with management and key trainers.
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities.
• Follows proper steps of service as designated for each individual outlet.
• Conducts pre service employee briefings, along with function manager.
• Knows all menus and bar items. Takes drink and food orders accurately by confirming preferences/modifiers. Enters the order into POS with use of correct table and seat numbers and member account.
• Prepares and delivers member's checks. Confirms member's name, photo, and signature with POS information.
• Assists in dining room and bar inventory assessments.
• Remains productive throughout shift with opening/closing/running side work. Follows opening/closing side work procedures.
• Promotes Club activities to members.
• Displays teamwork and doing "whatever it takes" for our members and guests.
• Communicates to management any safety concerns or specific tools that are needed to enable them to do their job.
• Follows work schedule, calling out procedure, properly clocks in/out for breaks or leaving property.

Benefits

• Free Housing Available for program participants!

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 251-500 employees