F&B General Manager | The Pavilion at Star Lake

Legends Global•Pittsburgh, PA

1d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering fully integrated solutions of premium services. The company operates a network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests annually, powered by expertise across feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking. Legends Global fosters a culture of respect, ambitious thinking, collaboration, and bold action, committed to building an inclusive workplace. The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations, including concessions and premium services, at The Pavilion at Star Lake.

Requirements

Bachelor’s degree
Minimum of 5-7 years management experience in the contract food service industry, preferably in for a sports and entertainment venue
Experience in high volume, food service accounts, preferably in concessions or premium services for a sports and/or entertainment venue
Experience overseeing the sale of alcohol
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Proficiency in Microsoft Word, Excel, and PowerPoint
Proficiency in POS Systems
Strong commitment to delivering a high level of customer and client service
Demonstrated initiative, leadership, and management skills
Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays

Nice To Haves

Previous P&L accountability
Contract-managed service experience

Responsibilities

Upholding Legends’ standards for quality and performance in all phases of food and beverage operations.
Constantly innovating the guest experience – food, service, communications, etc.
Balancing creativity with practical implementation.
Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
Maintaining strong, collaborative working relationships with the client and business partners.
Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
Overseeing monthly inventory for all departments.
Verifying, preparing and submitting reports/monthly projections as required.
Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
Performing additional related duties, tasks and responsibilities as required.
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.