F&B General Manager | The Pavilion at Star Lake

ASM Global•Burgettstown, PA

1d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services. The company's network includes 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests annually, powered by expertise in feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking. The Legends Global culture emphasizes respect, ambitious thinking, collaboration, and bold action, committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. The General Manager role is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations, including concessions and premium services, at The Pavilion at Star Lake.

Requirements

Bachelor’s degree.
Minimum of 5-7 years management experience in the contract food service industry.
Experience in high volume, food service accounts, preferably in concessions or premium services for a sports and/or entertainment venue.
Experience overseeing the sale of alcohol.
Excellent written and verbal communication skills.
Ability to multi-task and prioritize in a deadline-oriented environment.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Proficiency in POS Systems.
Strong commitment to delivering a high level of customer and client service.
Demonstrated initiative, leadership, and management skills.
Flexibility to work extended hours due to business requirements including late nights, weekends and holidays.

Nice To Haves

Previous P&L accountability and/or contract-managed service experience preferred.

Responsibilities

Upholding Legends’ standards for quality and performance in all phases of food and beverage operations.
Constantly innovating the guest experience – food, service, communications, etc.
Balancing creativity with practical implementation.
Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
Maintaining strong, collaborative working relationships with the client and business partners.
Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
Overseeing monthly inventory for all departments.
Verifying, preparing and submitting reports/monthly projections as required.
Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.
Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
Performing additional related duties, tasks and responsibilities as required.
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising performance.
Rewarding and disciplining employees.
Addressing complaints and resolving problems.