F&B Floor Manager at Warren Street Hotel

Crosby Hotel LLC•New York, NY

About The Position

Reports directly to the F&B Manager and fully responsible for the service of the restaurant outlet.To assist in all other outlets within the department whenever needed, i.e. room service and special events. To provide outstanding guest services and to motivate the Food & Beverage team to achieve budget and exceed guest expectations.

Requirements

Minimum of 2 years of F&B management experience in a luxury hotel or fine dining restaurant in NYC
Exceptional organization and administrative skills
Friendly demeanor
Excellent level of spoken and written English
Must have or be able to obtain a NYC food handler’s license
Proficient skills in Microsoft office and able to build spreadsheets, etc.
Must understand point of sale systems such as Micros
Must be open to working AM/ PM shifts, week days, weekends and holidays

Nice To Haves

TIPS certified a plus, but not a requirement

Responsibilities

To act as a role model for the Food & Beverage team, particularly in guest contact skills and personal presentation
To maintain a constant and active presence on the floor and to both support and direct the service team
To assist the F&B Manager in recruiting and retaining high caliber employees for the department
To ensure effective departmental communication takes place through pre-service meetings,one-on-one coaching
To prepare weekly departmental payroll
To execute a weekly departmental schedule
To prepare a monthly summary for the restaurant department to include sales figures, personnel and training updates, and new ideas
To consistently and thoroughly execute all daily reporting, opening and closing paperwork, and health department checklists
To ensure all allergies procedures are followed at all times