DUTIES AND RESPONSIBILITIES • Works directly with the Food and Beverage Manager in creating, developing and implementing an effective strategy for assigned venues. • Formulates, administers and enforces departmental policies and performance standards. • Ensures departmental compliance with applicable federal and state laws governing food and beverage. • Coordinates all activities on property relating to recruitment, interviewing, testing, selection, orientation, transfers, promotions, and terminations within assigned areas. • Directly supervises venue supervisors and indirectly supervises all venue team members. • Understands the job duties and standards of each position that reports up to the position of Beverage Manager. • Develops evaluates and coordinates training, for areas of responsibility • Monitors guest alcohol consumption and responds accordingly. • Reviews and approves, as appropriate, all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, reward, or discipline beverage team members. • Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. • Participates in special projects as requested by the Vice President of Food and Beverage and/or the casino’s management team. • Ensures a maximum level of service and satisfaction throughout the property is achieved and maintained • Sets priorities for all shift supervisors, providing guidance and assistance as needed. • Held accountable, to the highest degree, for the accuracy and thoroughness of departmental records and reports. • Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication. • Performs all other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees