Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support for F/A-18 E/F Aircraft at Naval Air Station (NAS) North Island, California. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: With agreement of leadership for Boeing-North Island (B-NI)- F/A-18 SLM Management and BGS Field Operations, the FSR’s primary mission will be to provide direct support to B-NI F/A-18 SLM Provide on-site assistance to B-NI F/A-18 SLM Flight Operations Mechanics (FOM) and management to solve difficult system maintenance problems & troubleshooting Primary POC daily for taskings will be the B-NI F/A-18 SLM Technical Integrator. BGS Field Service Representative manager will remain the FSRs direct manager Investigate system failures, document technical deficiencies for additional engineering analysis, and use established conventions to communicate technical information Support both SLM Production and Flight Ramp operations Provide advice and guidance to customers on operational and troubleshooting issues for F/A-18 Avionics systems, its wiring, and specialty coverage Monitors product performance and makes recommendations for resolution of potential issues Analyzes technical data and evaluates maintenance procedures Develops and conducts ad-hoc training Interpret technical documents and monitor Avionics/Wiring product performance Uses multi-disciplined technical expertise and company product support resources to assist the customer to achieve and sustain a high level of proficiency in the operation and maintenance of the F/A-18 Hornet aircraft Utilizes the Boeing Field Operations VECTOR system to record issues and get reach-back support
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees