External Policy & Partnerships Manager, Safeguards

Anthropic•Washington, DC

2d•Hybrid

About The Position

As an External Policy & Partnerships Manager on the Safeguards Outreach & Partnerships team, you will own how Anthropic communicates its safety policies to the outside world and how we work with external partners to strengthen our approach. This includes maintaining and evolving our Usage Policy and other external-facing policy documents, supporting enterprise customer relationships alongside our Sales/Go-to-Market and Legal teams, driving transparency efforts like model cards and public reporting, and building external partnerships that inform our policy development and safety practices. You'll serve as a bridge between internal policy development and external stakeholders—translating nuanced safety decisions into clear, consistent language for users, customers, and regulators. Commercial teams will see you as a key partner navigating customer questions about our policies, detection systems, and enforcement practices. You'll manage expert relationships that inform our policies and interventions, coordinate research partnerships that establish best practices in AI safety, and oversee vendor relationships that power key safety features. This is a role for someone who can operate across legal, policy, partnership, and commercial contexts while maintaining a clear through-line on Anthropic's safety commitments. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.

Requirements

6+ years in policy, compliance, or trust & safety roles, ideally at a technology company
A track record of drafting or maintaining external-facing policy documents (e.g., acceptable use policies, terms of service, community guidelines)
Experience supporting commercial or legal teams on policy-related customer questions
Track record of building relationships with civil society organizations, academic institutions, or government bodies
Strong writing skills with the ability to translate technical or nuanced concepts into clear, accessible language
Background working cross-functionally across legal, policy, product, engineering, and communications teams
Vendor management experience, including contract negotiation and ongoing coordination
Familiarity with AI safety, user trust, or platform policy issues
Comfort with ambiguity and the ability to make judgment calls on novel policy questions
History of contributing to transparency or public reporting efforts (model cards, transparency reports, regulatory filings)

Responsibilities

Own and coordinate updates to external policy documents, including the Usage Policy, Supported Regions Policy, and Safeguards-related elements of our Terms of Service
Coordinate cross-functional review processes for policy updates and external content, working across Legal, Policy, Communications, and Product teams
Be the first point of contact for policy interpretation and application questions, working with subject matter experts as needed
Work with internal policy SMEs to translate complex policies and decisions into clear external-facing language
Drive Safeguards contributions to external reporting efforts, including model cards, transparency reports, and Help Center content
Meet regulatory obligations around transparency and reporting, including for the EU AI Act and other emerging requirements
Work with Policy teams to track regulatory developments that may impact external policy language and reporting requirements
Collaborate with Engineering and Enforcement teams to translate policy into workflows or automated processes
Partner with Sales/Go-to-Market and Legal teams to support enterprise customer relationships, including liaising with customers on Safeguards policies and procedures
Support customer negotiations involving Safeguards-related terms, consulting with policy owners to ensure consistency
Develop scalable resources (FAQs, one-pagers, decision trees) to support recurring policy questions from cross-functional teams
Build and maintain expert relationships across civil society, academia, and government that inform policy development and evaluation frameworks
Coordinate research partnerships and expert consultations across Safeguards topic areas
Manage vendor relationships for safety tools and interventions, including contract negotiation and ongoing coordination