External Events Manager | EST or CST USA | Remote

Grafana Labs

3h•Remote

About The Position

As our AMER Event Manager, you will be a key player in supporting our global events initiatives across the region, contributing to the overall success of our marketing efforts. You’ll have an opportunity to work on a variety of events and learn best practices from stakeholders across the organization. Because you will work across multiple functions and projects in a fast-paced environment, an excellent eye for detail and ability to quickly master new concepts is essential. A positive attitude and willingness to take initiative are also critical to your success in this role. This position will provide a clear path to advance your career at Grafana, making it an excellent opportunity for career development.

Requirements

Located in Eastern or Central timezone
Bachelor's degree
3+ years of event marketing experience (hosted conferences and third party conferences).
Willingness to travel by plane, approximately 40 percent.
Excellent written and verbal communication skills with demonstrated ability to collaborate across global, cross-functional teams.
Ability to work independently and collaboratively in a fast-paced environment.
Proven ability to manage multiple concurrent events with competing deadlines and shifting priorities while maintaining quality.
Strong organizational and time management skills, with the ability to anticipate needs and identify gaps.
Demonstrated problem-solving and sound decision-making skills in fast-paced, ambiguous situations.
Curiosity and adaptability in adopting new marketing technologies, including AI-driven tools.
Proficiency in Zudd or similar registration platforms and familiarity with Salesforce and Monday.com preferred.

Nice To Haves

A positive, solutions-oriented mindset in high-pressure situations.
Exceptional attention to detail and commitment to quality.
Intellectual curiosity and a drive for continuous improvement.
Initiative, ownership, and accountability for outcomes.
Strong analytical and project management capabilities.
Ability to assess results and recommend data-driven improvements.
Flexibility and resilience in an evolving environment with competing priorities.
A service-oriented approach and the ability to build strong, collaborative relationships with internal and external stakeholders.
Practical experience applying AI tools to enhance research, analysis, and operational efficiency while maintaining rigorous quality control.

Responsibilities

Partner with the Global Events team to plan and execute a portfolio of virtual and in-person events, including owned user conferences and third-party sponsorships.
Lead end-to-end event logistics, including venue sourcing and contracting, vendor coordination, booth design and setup, and on-site execution.
Own event project management, maintaining detailed timelines, budgets, contracts, and vendor communications while ensuring alignment and visibility across stakeholders.
Define and track event success metrics; deliver post-event analysis and translate insights into actionable improvements that increase performance and ROI.
Create, review, and approve event assets such as signage, collateral, presentations, and registration experiences to ensure brand consistency and high-quality execution.
Identify risks early and resolve issues proactively, leading real-time problem solving and on-site decision making.
Collaborate cross-functionally with marketing, sales, product, and regional teams to align event strategy with broader business objectives.
Leverage AI and automation tools to improve planning efficiency, execution accuracy, and reporting processes.
Oversee global marketing swag programs, including vendor management, inventory oversight, and allocation strategy.
Provide guidance to junior team members, contractors, and agency partners while remaining hands-on in execution.

Benefits

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.