External Communications Strategist

Community TransitEverett, WA
1dHybrid

About The Position

As an External Communications Strategist, you will plan and execute external communication strategies.You will help produce engaging content that informs the public and promotes Community Transit’s brand, services, initiatives, and contributions to Snohomish County.

Requirements

  • Bachelor's degree in communications, public relations, journalism, English, marketing, or a relatedfield.
  • 4 years of experience writing fact sheets and brochures, engaging social media posts, and othermodes of external-facing communication.
  • Proficiency with Microsoft Office applications and/or other writing tools
  • An equivalent combination of education and experience to successfully perform the job duties is also accepted.
  • Public relations or engaging writing techniques for external audiences.
  • Incorporating equity and inclusion into communication practices.
  • Leveraging various communication channels and tools to engage with target audiences.
  • Using data and metrics to identify areas of opportunity and assess the effectiveness ofcommunication efforts.
  • Using a variety of writing styles, such as Associate Press style.
  • Spelling, punctuation, and grammar rules.
  • Fostering an inclusive workplace by upholding Community Transit’s core values in support of theorganization’s vision and mission.
  • Inspiring team commitment, pride, and trust while promotingcooperation and motivating members to achieve shared goals.
  • Demonstrating courtesy, sensitivity,and respect in all interactions.
  • Excellent writing and editing ability.
  • Strong public speaking and presenting ability.
  • Project management experience.
  • Attention to detail.

Nice To Haves

  • Working cross-functionally with strong interpersonal communication.
  • Time management, meeting deadlines, multi-tasking, and adjusting to changing priorities.
  • Use of Microsoft Office applications

Responsibilities

  • Work in a team environment to translate the business plan into external communication strategies.
  • Assist with strategy planning and content development.
  • Develop clear, easily understood content.
  • Create external communications in the form of social media and website posts, fact sheets, brochures, and multimedia (photo, video, and audio) content.
  • Work cross-functionally to offer expertise to senior management and other internal partners.
  • Edit, review, and provide recommendations on content, as needed.
  • Represent the communications department and Community Transit in meetings, public forums, and other events
  • Monitor and report on goals and key performance indicators.
  • Partner with colleagues to develop and implement processes for tracking and monitoring external engagement and use this data to improve communication strategies.
  • Assist with managing the external communications work plan and budget.
  • Perform other duties of a similar nature or level.

Benefits

  • Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance.
  • Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan.
  • In addition to WA Paid Sick Leave, employees in this position, accrue of 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year.
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