External Communications Specialist

Chamberlain Group•Oak Brook, IL

55d•Hybrid

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This is a role within CG's Corporate Communications group. A successful incumbent is expected to (i) Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and align messaging across all external communications., and (ii) Partner with the PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify product and company announcements.

Requirements

Bachelor’s Degree in communications, Marketing or relevant field of study
2+ years of relevant work experience
Experience working with high growth consumer or tech brands, either in an agency or corporate setting
Deep understanding of shifting media and social landscape
A bias for action: ability to move quickly and adapt with the business needs
Exceptional writing, editing, and storytelling skills, with proficiency in AP style and leadership communications.
Strong project management abilities with attention to detail and adherence to deadlines.
Proficient in Microsoft Office Suite; working knowledge of graphic design and visual content development.
Excellent verbal, written, and presentation skills with a polished command of English grammar.
Travel may be required, less than 20%

Nice To Haves

3-5 years of relevant work experience

Responsibilities

Coordinate media relations activities, including scheduling and preparing executives for interviews, managing press inquiries and supporting event participation.
Partner with PR agency to develop and implement external communication plans that support business goals, enhance brand visibility, and amplify product and company announcements.
Assist in the development of press materials such as news releases, media statements, Q&As, and key message documents.
Support the creation of thought leadership content, including articles, blog posts, and other external materials.
Monitor media coverage, track communication metrics, and provide reports and insights on campaign performance and brand sentiment.
Collaborate with internal stakeholders including Marketing, Product, and Legal, to ensure consistent and aligned messaging across all external communications.
Help manage PR agency relationships, including budget tracking, project timelines, and deliverable coordination.
Ensure all external messaging aligns with the company’s brand voice, visual identity, and business strategy.
Stay informed on industry trends, emerging media opportunities, and best practices in corporate and product communications.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.