Manager, External Communications

The Wonderful Company • Los Angeles, CA

1d • $105,000 - $115,000 • Hybrid

About The Position

We are looking for a Manager, External Communications to join our Corporate Communications team. In this position, you will play a vital role in driving media relations efforts and supporting high-visibility projects while developing expertise in crisis management and strategic communication, ensuring alignment across the organization. You will support reputational efforts for the company and our founders, track emerging issues/trends, manage the company’s social platforms and website, and collaborate with cross-functional teams to deliver consistent, impactful messaging that reflects our mission and values. As a strategic, detail-oriented, and highly collaborative external communications professional, you will help provide counsel and guidance to inform, engage, and positively impact our businesses and consumers. The role is fast-paced and dynamic with broad, senior-level visibility. The Manager, External Communications reports to the Chief Corporate Affairs Officer. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Requirements

• At least 5-7 years of hands-on experience within an agency or corporate environment driving strategic communications, media relations and social media campaigns, and executive visibility opportunities.
• Bachelor’s degree in Communications, Journalism, Public Relations, English, or related business field.
• Fluency in Microsoft 365, Adobe suite, and Canva.
• Strong understanding of social media platforms, preferably LinkedIn and Instagram.
• Familiarity with AP style and standard media and social media monitoring tools (i.e., Cision, Critical Mention, Notified, Hootsuite) is a plus.
• Familiarity building PowerPoint presentations and working with digital files and assets (i.e., image resizing, cropping, etc.).
• Experience assisting with logistics for public events or announcements.
• Strong interpersonal skills with demonstrated ability to proactively complete tasks and meet goals in partnership with others and under minimal supervision.
• Exceptional attention to detail, ensuring accuracy, timeliness, and consistency in all written, visual, and verbal communications.
• Strong writer who identifies and develops compelling stories that support organizational goals and business initiatives.
• Able to meet tight deadlines, adapt to change, be open to new ideas, take on new responsibilities, and embrace a growth mindset.
• Anticipates potential issues and proposes creative, effective solutions.
• Eagerness to strengthen and refine writing, research, and presentation skills.
• Ability to use discretion when dealing with confidential and sensitive information.
• Curiosity, motivation, and superior listening/comprehension skills.

Nice To Haves

• Spanish speaking is preferred.
• Demonstrates understanding of and a strong interest in learning about agriculture, real estate, and consumer packaged goods (CPG) to effectively support communications strategies across diverse industries.

Responsibilities

• Track media, public sentiment, and emerging issues on an ongoing basis using industry-leading media monitoring tools (i.e., Signal AI, Muck Rack, Talkwalker, and Hootsuite).
• Vet incoming media opportunities, maintain media lists, and develop coverage recaps for clients.
• Manage content strategy, execution, and reporting for corporate social media channels, ensuring alignment with brand voice and communication strategies.
• Draft, edit, and proofread communications, including newsletter articles, talking points, backgrounders, FAQs, and press releases.
• Support external-facing stakeholders with corporate communications initiatives across Talent Acquisition, Real Estate, Sustainability, Corporate Social Responsibility, and others.
• Provide project management support for a diverse portfolio of enterprise-wide initiatives and special projects, such as Wikipedia, Glassdoor, top-tier industry rankings and valuations (i.e., Forbes, Bloomberg), and more.
• Assist in crafting clear, concise, and accurate messaging during crisis situations.
• Conduct research on industry trends, competitors, and speaking opportunities.
• Coordinate multi-location group tours for key stakeholders, media, and guests across operations.
• Collaborate with cross-functional teams in a fast-paced environment.

Benefits

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 24/7 online physician consultations virtual mental health resources life coaching engaging employee community groups cash rewards for healthy habits and fitness reimbursements library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world.
• Giving Back to the Community: Make a difference with Wonderful Giving , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees