Extended Services Intern

International Rescue Committee•Baltimore, MD

1d•Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Extended services interns will assist IRC’s intensive case management (ICM) team, extended case management (ECM) team, and services for older refugees program (SOR) with daily activities that support the long-term integration of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The ICM and SOR intern will support case management to single-headed refugee households; survivors of domestic violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions. Interns will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. The extended services intern will support vulnerable clients for a period of twelve months, with a particular focus on medically vulnerable clients. The intern will work with the extended services department to connect at-risk clients to the healthcare, education,and psychosocial resources that support their individual goals.

Requirements

Ability to work independently and as a team member in a fast-paced and global environment.
Flexible and reliable, with outstanding attention to detail.
Strong problem-solving skills.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
Fluency in English required.

Nice To Haves

Prior experience and/or interest working with refugees and immigrants preferred.
Prior experience and/or interest in case management, social work or public health preferred.
Bilingual ability in one of the predominant languages of the local client base is desired.
Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred.

Responsibilities

Assist clients with remotely arranging transportation to medical and other required appointments.
In coordination with the extended services team, conduct virtual home or community-based orientation sessions on topics relevant to ICM, ECM and SOR clients such as using public transportation, making medical appointments, accessing community resources, etc.
Assist with service documentation through case-notes and case file maintenance.
Other duties as assigned.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship
reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office)