Extended Patient Support Associate - Residential

Father Martin Ashley•Havre de Grace, MD

7d•Onsite

About The Position

We are seeking a Extended Care Associate to join our Men's Extended Care (MEC) team at Ashley’s private residential location based near Aberdeen, MD. We’re looking for a strategic, forward-thinking individual who can blend compassionate people-skills with purpose-driven passion. Ready to Lead With Purpose? If you’re a patient-focused, compassionate, and driven professional who’s as passionate about people as you are about performance, Ashley Addiction Treatment is where you can make a real difference. 👉 Apply today and help us transform lives — including your own. At Ashley Addiction Treatment, we believe healing happens when compassion meets innovation. Founded in 1983 by two visionaries who knew addiction treatment should care for the whole person—not just the disease—Ashley continues to live its mission: “To transform and save human lives by integrating the science of medicine, the art of therapy, and the compassion of spirituality.”

Requirements

High School diploma or GED required; Associates or Bachelor’s Degree in Human Services preferred.
A valid driver’s license with clean driving record required
CPR/BLS certification required
Prior experience working in SUD or behavioral health setting preferred
Recovery Coach and/or CPRS certification preferred
Crisis Intervention/de-escalation training/experience preferred
Ability to maintain calm within the patient community during any emergency or drill
Working knowledge and acceptance of multiple pathways to recovery (12-step, Peer Recovery, SMART, etc.)
Demonstrates current, accurate knowledge of trends and issues related to recovery and wellness
Ability to sets clear boundaries with patients
Speaks and acts in an ethical manner
Excellent customer service skills

Responsibilities

Takes accurate attendance and tracks patient participation at scheduled activities.
Is familiar with patient schedules for all programs.
Performs scheduled rounds of the Men's House.
Transports patients to and from our main campus in Havre de Grace, MD using Ashley's vans and shuttles
Effectively addresses behavioral issues, documenting concerns in shift reports.
Communicates important psychiatric and behavioral information to care teams.
Facilitates and documents clinical groups and interventions as needed.
Assists with AV equipment, documentation, and strategic department meetings.
Participates in Crisis Prevention and clinical training sessions.
Maintains safety, security procedures, and supports in emergency drills.
Operates patient transport and practices proper radio etiquette.
Follows standard operating procedures and department policies.
Participates in interdisciplinary team functions and ongoing education for clinical roles.

Benefits

PTO: Generous PTO policy.
Paid Holidays: Up to seven annually, based on hire date.
Medical, Dental, & Vision Insurance: Starting the first of the month after hire.
Generous HRA contribution with medical plan enrollment.
401(k) with Company Match: $1-for-$1 match up to 6%.
FSA Eligibility for pre-tax savings.
Company-Paid Life Insurance and Short & Long-Term Disability.
Buy-Up Life Insurance with spouse/child coverage options.
Tuition Reimbursement: Up to $5,250 annually after one year.
Wellness Perks: On-site gym, tranquil 1-mile walking loop, and discounts on Massage & Acupuncture services.
Perks & Discounts: Movie tickets, theme parks, events, online shopping, and more via Life Mart.
Spiritual & Emotional Wellbeing: Daily non-denominational services and Employee Assistance Program (EAP).
Community: Employee events, inclusive culture, and 147 acres of peaceful waterfront property.