Express Technician Lead - Capitol Toyota

Capitol Toyota•Salem, OR

18h•Onsite

About The Position

The Express Technician Lead at Capitol Toyota is responsible for overseeing daily Express Maintenance operations to ensure fast, accurate, and Toyota standard service execution. This role leads the team, drives throughput, enforces process discipline, and directly supports goals by reducing excessive wait times and improving communication flow. This position serves as the single point of contact for the Express team, ensuring consistent coordination and timely completion of services, including video MPIs within quarter time expectations. The position also manages Pre Delivery Inspections (PDI) from write up through final close.

Requirements

At least one year of experience managing a team of express technicians
At least 2 years of experience as an express technician
A working knowledge of shop equipment and diagnostic equipment
Excellent verbal and written communication skills
A high level of motivation for customer satisfaction, quality workmanship, team building – all with a customer focused attitude
Dependable with a strong work ethic
Excellent organizational skills and a strong attention to detail
Valid driver’s license

Responsibilities

Overseeing daily Express Maintenance operations to ensure fast, accurate, and Toyota standard service execution
Leading the team
Driving throughput
Enforcing process discipline
Directly supporting goals by reducing excessive wait times and improving communication flow
Serving as the single point of contact for the Express team
Ensuring consistent coordination and timely completion of services, including video MPIs within quarter time expectations
Managing Pre Delivery Inspections (PDI) from write up through final close