Express Lube Advisor

Lithia & Driveway • Anchorage, AK

22h

About The Position

Join a Team That Earns Customers for Life

Helping satisfied customers drive away with a smile on their face is what we do—join a team focused on delivering a premium service experience every day. BMW of Anchorage is seeking a motivated Express Lube Advisor who is passionate about customer service and automotive care. This role is a key part of our service team, ensuring customers receive a best-in-class experience from check-in to vehicle pick-up.

As part of Lithia & Driveway, the largest automotive dealership group in the nation with over 300 locations, we offer a positive team environment, career advancement opportunities, and a commitment to providing customers with an honest, simple, and transparent service experience.

Why Join BMW of Anchorage?

Competitive performance-based pay ($5,000 – $10,000/month)
Full-time, stable employment
Career growth opportunities within Lithia & Driveway
Supportive, team-oriented work environment
Opportunity to represent a premium luxury automotive brand
Ongoing training and development

Requirements

• Strong communication and customer service skills
• Effective time management and organizational abilities
• Ability to type efficiently and accurately enter repair orders
• Basic computer skills and understanding of cost calculations
• Valid driver’s license with an acceptable driving record
• High School graduate or equivalent, 18 years or older required.

Nice To Haves

• Automotive service experience preferred but not required

Responsibilities

• Greet customers in a friendly, professional manner
• Identify, confirm, and help resolve customer concerns
• Serve as the primary liaison between customers and technicians
• Ensure technicians clearly understand customer needs
• Clearly explain recommended services and repairs to customers
• Create and manage repair orders accurately and efficiently
• Maintain consistent communication throughout the service process

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED