Express Lube Advisor

Lithia & Driveway•Katy, TX

About The Position

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Providing the best in class automotive service. The largest auto dealership group in the country with over 300 locations, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.

Requirements

Communication skills – communicates effectively with others.
Time management – managing one’s own time and time of others.
Typing – ability to type efficiently in order to enter repair orders.
Basic computer & cost calculation skills.
Acceptable driving record and a valid driver's license in your state of residence.
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.
Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.
With thousands of vehicles and hundreds of locations, the career possibilities are endless.
Join us as we accelerate towards growth in automotive and beyond!

Responsibilities

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.