Automotive Service Advisor / Service Writer / Express Advisor

Westbury Jeep Chrysler Dodge IncHempstead, NY
10h$75,000 - $120,000

About The Position

Garden City Jeep, part of the VIP Automotive Group, is hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join our fast-paced, high-volume dealership. If you’re searching for service advisor jobs near me, express service advisor jobs, automotive service writer jobs, or dealership service advisor roles in Long Island / Nassau County, this is your opportunity to grow your career and maximize your earnings.

Requirements

  • 2+ years Service Advisor / Automotive Service experience
  • Dealership experience required (1+ year)
  • Experience in express lane / quick service environment preferred
  • Strong communication, sales, and customer service skills
  • Ability to multitask in a fast-paced environment
  • Valid driver’s license

Responsibilities

  • Schedule service appointments and manage express lane workflow
  • Greet customers and deliver exceptional customer service (CSI-driven)
  • Write and manage repair orders (ROs) accurately
  • Perform quick write-ups for maintenance services (oil, brakes, tires, etc.)
  • Recommend maintenance and upsell additional services
  • Provide estimates for labor and parts
  • Communicate service updates, timelines, and approvals
  • Coordinate with technicians and dispatch for efficiency
  • Ensure repair orders are completed and closed properly
  • Maintain high customer satisfaction and retention

Benefits

  • Medical & Dental Insurance
  • 401(k) with company match
  • Paid Time Off (PTO, vacation, sick time)
  • Supplemental benefits (STD, LTD, Life Insurance)
  • Employee discounts (vehicles, parts & service)
  • Employee recognition programs

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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