Automotive Service Advisor / Service Writer / Express Advisor

Westbury Jeep Chrysler Dodge Inc • Hempstead, NY

10h • $75,000 - $120,000

About The Position

Garden City Jeep, part of the VIP Automotive Group, is hiring an experienced Express Lane Service Advisor / Automotive Service Advisor / Service Writer to join our fast-paced, high-volume dealership.

If you’re searching for service advisor jobs near me, express service advisor jobs, automotive service writer jobs, or dealership service advisor roles in Long Island / Nassau County, this is your opportunity to grow your career and maximize your earnings.

Requirements

• 2+ years Service Advisor / Automotive Service experience
• Dealership experience required (1+ year)
• Experience in express lane / quick service environment preferred
• Strong communication, sales, and customer service skills
• Ability to multitask in a fast-paced environment
• Valid driver’s license

Responsibilities

• Schedule service appointments and manage express lane workflow
• Greet customers and deliver exceptional customer service (CSI-driven)
• Write and manage repair orders (ROs) accurately
• Perform quick write-ups for maintenance services (oil, brakes, tires, etc.)
• Recommend maintenance and upsell additional services
• Provide estimates for labor and parts
• Communicate service updates, timelines, and approvals
• Coordinate with technicians and dispatch for efficiency
• Ensure repair orders are completed and closed properly
• Maintain high customer satisfaction and retention

Benefits

• Medical & Dental Insurance
• 401(k) with company match
• Paid Time Off (PTO, vacation, sick time)
• Supplemental benefits (STD, LTD, Life Insurance)
• Employee discounts (vehicles, parts & service)
• Employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees