About The Position

The InfoComm Community Engagement Intern will be responsible for fostering a vibrant and interactive environment across the InfoComm social media channels. This role involves posting, community management and relationship building with our audience.

Requirements

  • Passion for community management. The ideal candidate loves fostering connection within an online audience
  • Comfortable using TikTok, Instagram, Facebook, X, Threads and BlueSky, bonus points for Discord and Reddit
  • Familiarity with social media management tools
  • Awareness of social trends, memes and general expectations on each platform

Nice To Haves

  • Knowledge of the audiovisual industry isn’t required but it’s a big plus!

Responsibilities

  • Active Monitoring: Oversight of all social channels (LinkedIn, Instagram, X/Twitter, etc.) each weekday to identify and respond to mentions, collaboration requests, tags and direct messages
  • Proactive Engagement: Initiating conversations by commenting on relevant industry posts, engaging with influencer content, and participating in community discussions
  • Customer Advocacy: Acting as the "first responder" to audience questions or concerns, providing helpful resources, and routing inquiries to the appropriate team members
  • Sentiment Tracking: Monitoring the "vibe" of the community and reporting on frequently asked questions, trending topics of interest and any challenges our audience members bring up
  • Community Growth: Identifying and reaching out to potential brand advocates or partners to encourage user-generated content and brand loyalty
  • Event Support: Assisting with live-engagement during InfoComm 2026 to keep the online conversation flowing
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