Export Coordinator

Aston Carter•Memphis, TN

4d•$60,000 - $60,000•Onsite

About The Position

The Export Coordinator serves as the primary point of contact for international shipments and logistics-related customer inquiries. This role coordinates export and import activities from order receipt through final delivery, ensuring compliance, accurate documentation, and on-time execution. The position supports international customers across Latin America, Asia, Europe, and Canada, while also assisting with select domestic shipments as needed. This individual works closely with internal production, customer service, sales teams, and external logistics partners to manage complex, full truckload (FTL) and containerized shipments.

Requirements

Experience in international logistics, export coordination, or supply chain operations.
Strong working knowledge of export documentation and customs compliance.
ERP system experience (Oracle Odyssey preferred) and Transportation Management System experience (TMS)
Comfortable managing multiple shipments simultaneously in a fast-paced, email-heavy environment.
Strong communication skills with the ability to coordinate across sales, production, and external logistics partners.
Detail-oriented, organized, and proactive in resolving shipment issues.

Responsibilities

Serve as the go-to contact for customers and internal sales teams regarding international shipment status, documentation, and logistics-related questions.
Assist with preparing, consolidating, and coordinating export orders.
Obtain shipping quotations and respond to freight and transit-related inquiries.
Prepare and manage all required export documentation, including commercial invoices, bills of lading (BOL), certificates of origin, and other country-specific shipping documents.
Coordinate export compliance in collaboration with production and internal stakeholders.
Manage import documentation and ensure compliance with customs regulations when applicable.
Liaise with freight forwarders, carriers, customs brokers, and trucking partners for export shipments.
Book and coordinate full truckload (FTL) shipments and international containers, ensuring timely pickup and departure.
Track and monitor shipments from origin to destination; proactively communicate updates and resolve delays or issues.
Assist with domestic shipments as needed, particularly when international volumes fluctuate.
Communicate shipment progress and confirmations to sales teams (e.g., load dates, pallet counts, departure notifications).