Expert Digital Transformation & Generative AI Program Manager

Pacific Gas And Electric CompanyOakland, CA
8h$129,000 - $207,000Hybrid

About The Position

We are seeking an expert-level Digital Transformation & Generative AI Program Manager to modernize the electric as-built process, transforming paper-based, redlined, and fragmented electronic records into a trusted, fully digital, and auditable system of record. This role will lead the end-to-end redesign of how construction, field changes, and final as-built documentation are captured, validated, approved, and integrated into downstream utility systems. The ideal candidate deeply understands electric distribution/transmission construction workflows and has successfully delivered digital and GenAI-enabled solutions that improve data accuracy, timeliness, and regulatory confidence. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be in Oakland or Pleasanton.

Requirements

  • Bachelors Degree or equivalent experience
  • Job-related experience, 8 years

Nice To Haves

  • Masters Degree in job-related discipline or equivalent experience
  • PMI-Project Management Institute PMP-Project Management Professional certification
  • 10 years of related experience or equivalent
  • Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
  • Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
  • Deep knowledge and expertise of business and or industry drivers
  • Ability to lead large and complex projects working with cross-functional teams
  • Ability to create compelling business cases based on complex business environments and inputs
  • Adept at addressing issues with diplomacy and tact
  • Deep hands-on knowledge of the electric as-built process for distribution and/or transmission assets
  • Proven success digitizing as-built or design-to-record workflows in a regulated utility environment
  • Strong understanding of GIS, work management, Electric Asset Management, and design systems integration
  • Familiarity with utility GIS platforms and design tools
  • Experience leading GenAI, document intelligence, or advanced automation initiatives in production
  • Experience with GenAI platforms and document intelligence solutions (e.g., Azure OpenAI, AWS Bedrock, computer vision, OCR)

Responsibilities

  • Applies broad expertise and advanced knowledge to wide-ranging issues.
  • May act as a team lead and provide direction to less experienced employees.
  • Works with Directors and Managers across functions to influence decisions.
  • Communicates complex ideas to diverse audiences using a variety of media.
  • Integrates industry knowledge related to data into everyday business practices and decision making.
  • Provides others with guidance around complex industry regulatory and compliance environment and considerations.
  • Creates new and complex data models to facilitate business decisions.
  • Provides direction on overall program.
  • Performs in-depth quality assurance final reviews and contract drafts.
  • Develops new or revises existing scopes of work to ensure compliance standards and deliverables are established.
  • Lead the end-to-end digitization of the electric as-built lifecycle, from design issuance through construction, field changes, approval, and system update
  • Establish controls to ensure as-built data accuracy, completeness, and traceability
  • Replace paper markups, PDFs, and manual transcriptions with structured, digital-first workflowsDefine standard data models and business rules for as-built information across distribution and/or transmission assets
  • Apply GenAI to accelerate and improve as-built creation and validation
  • Design and manage human-in-the-loop workflows to ensure engineering and regulatory confidence
  • Lead GenAI pilots through production deployment with measurable outcomes
  • Own large-scale transformation initiatives affecting engineering, construction, field crews, and GIS teams
  • Lead cross-functional teams including design engineering, field operations, IT, GIS, and external vendors
  • Drive adoption through management of change, training, change management, and field-friendly solutions
  • Communicate progress, risks, and value to executive leadership
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