Expert Coordinator

Haleon • Warren Township, NJ

1d • Hybrid

About The Position

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. The Expert Coordinator provides operational, administrative, and strategic coordination across a 200-person HCP Sales, Marketing, and Operations organization distributed throughout the U.S. This role delivers direct administrative support to the VP Expert while also serving the broader Expert community through budget ownership, vendor oversight, team operations, onboarding, logistics, and day-to-day issue resolution. The Coordinator serves as a critical point of connection between Expert and the broader US Commercial organization, helping ensure seamless processes, consistent communication, and operational excellence across the team. This position requires strong judgment, exceptional organizational skills, a high degree of autonomy, and the ability to influence and collaborate across multiple functions. It plays an integral part in how the team operates and shows up internally and externally. This role will provide YOU the opportunity to lead key activities to progress YOUR career.

Requirements

• Proven ability to work at pace, navigate ambiguity, and solve complex problems.
• Strong organizational skills with exceptional attention to detail.
• Effective verbal and written communication skills.
• High emotional intelligence and ability to support a diverse, geographically dispersed team.
• Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint, SharePoint, Teams, Copilot).
• Ability to manage sensitive information with high professionalism and discretion.
• Must be able to build productive relationships across multiple functions and levels.
• The position is based in Warren, NJ, and follows a hybrid model, requiring an in-office presence of 3 days per week.
• Bachelor’s Degree
• 3+ years in administrative, operational, project coordination, or similar experience.
• Experience supporting senior leaders and/or large field-based organizations strongly preferred.

Nice To Haves

• Consumer healthcare or CPG industry experience.
• Experience with vendor management, budget tracking, procurement, or event logistics.
• Prior experience working with fleet programs
• A foundational understanding of the consumer healthcare industry is preferred, as well as familiarity with Expert roles and field operations. The ability to incorporate industry best practices and anticipate competitive trends will support organizational success.
• This role directly affects the daily experience and effectiveness of the 200+ person US Expert organization. It also plays a key interface role with US Commercial and Global teams to ensure smooth operations, timely execution, and strong cross-functional alignment.

Responsibilities

• Administrative & Executive Support (VP Expert)
• Manage complex calendar scheduling and prioritization.
• Coordinate travel arrangements, itineraries, and logistics.
• Submit, track, and reconcile expense reports.
• Prepare meeting materials and agendas.
• Act as a liaison between the VP Expert and internal/external stakeholders.
• Handle sensitive and confidential information with discretion.
• Operations Support for 200+ Team Members
• Serve as the primary coordination point for the field-based US Expert organization.
• Support logistics and execution of national meetings, regional team meetings, and leadership offsites.
• Facilitate onboarding and offboarding, including system access, equipment, and orientation support.
• Provide troubleshooting support for expense reporting, fleet issues, operational questions, and general team needs.
• Serve as the go‑to escalation point for team operational challenges.
• Budget & Finance Ownership
• Independently manage operating budgets and purchasing activities.
• Create and track purchase orders; oversee invoice processing.
• Monitor spending and provide regular reporting to leadership.
• Ensure compliance with financial policies and procurement processes.
• Vendor & Fleet Management
• Lead relationships with key vendors, including the fleet management provider for company vehicles.
• Oversee contract execution, issue resolution, and service-level expectations.
• Ensure timely reporting, incident follow‑ups, and continuous improvement of vendor performance.
• Partner with Procurement and Finance as needed to maintain alignment.
• Manage fleet budget including invoice reconciliations.
• Cross-Functional Collaboration & US Commercial Integration
• Act as a connective tissue between the Expert organization and broader US Commercial teams (Sales, Marketing, Finance, HR, Operations).
• Drive consistency, process adherence, and communication across organizations.
• Source, collate, and distribute materials for leadership reviews, town halls, and cross-functional initiatives.
• Maintain departmental SharePoint sites and digital resources.
• Continuous Improvement & Special Projects
• Identify operational inefficiencies and propose improved workflows.
• Lead or support mid- to large-scale projects that enhance team performance and organizational structure.
• Manage ad hoc projects and assignments from VP Expert or Expert Leadership Team.
• Ensure alignment with Haleon’s Win as One behaviors and culture.

Benefits

• Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.
• This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.
• On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.
• We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level