Senior Campus Experience Coordinator - Expert

Herzing Brand • Atlanta, GA

1d • $26 - $31 • Remote

About The Position

The campus experience coordinator plays an important role with students ensuring they receive consistent support and connection to resources, faculty and staff. This role serves as the initial point of contact for student inquiries, needs, and serves as an advocate to escalate concerns when needed. Additionally, the campus experience coordinator supports university departments in their responsibilities to ensure student success.

Requirements

• Bachelor’s degree.
• Three plus years’ demonstrated experience and success in administrative or operations support.
• Three plus years’ demonstrated experience as project or team lead with direct supervision of others.
• Up to three years’ Experience in departmental area of focus.
• Proficiency in Microsoft Office primarily Outlook, Word, Excel, and PowerPoint.
• Proficient in keyboarding, document editing, data management and up to date internet technology.
• Experience with software systems and platforms for student information, customer relationship management (CRM), learning management and campus data.

Nice To Haves

• Experience in health care human resources, credentialing, or regulatory compliance supporting clinical or adjunct faculty.
• Demonstrated success coordinating onboarding processes with hospitals, clinics, or other health care organizations.
• Strong ability to build collaborative relationships with clinical nursing faculty and external site representatives.
• Working knowledge of health care documentation standards including licensure verification and required clinical onboarding elements.
• Experience supporting multi‑site or regional operations with high accuracy, strong follow through, and proactive issue resolution.
• Previous experience with Complio, COREELMS and/or Salesforce.

Responsibilities

• Trained on Herzing Hub to look-up and enter basic information.
• Opens and closes front reception, and when security role is not employed, opens and closes campus.
• Schedules meetings and maintains shared calendars; reserves and manages reservations of classrooms, conference rooms, testing rooms, and other resources.
• Responsible for filing, record maintenance, data entry, tracking, and running basic reports.
• Administers assessments for academics and admissions.
• Operates office machines including but not limited to computer, print/copy/scan machine, ID printer.
• Organizes and assembles campus material such as orientation folders.
• Sort/distributes mail, prepares outgoing mail and shipment of packages.
• Monitors inventory and orders supplies (office materials, shipping, postage, refreshments, scrubs, etc.).
• Processes purchase orders and invoices.
• Assists with student orientation and student onboarding activities.
• Working through the coordinator, sr. or team lead, supports coordination and planning for campus events.
• As with all University faculty and staff, always operates with the highest level of ethics and integrity.
• Generally assigned to one department to provide specialized functional support.
• Serves as a resource to answer questions and resolve issues within an assigned department; escalates to next level when needed.
• In absence of team lead, may provide guidance, support and/or supervision to student workers.
• Conducts outreach to prospective and current students proactively working and documenting in the Herzing Hub.
• Coordinates and plans department meetings and events.
• On-board and off-board department employees.
• Collect or process payments.
• Work with community contacts such as clinical sites.
• Proactively schedule prospective and current appointments for self and others.
• Manage issues and provide solutions for student or community contacts.

Benefits

• We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level