Experienced Telephone Interviewer

RTI International

17d•Remote

About The Position

Telephone Interviewers are responsible for: Making contact with selected respondents to discuss the study, answer questions, and obtain participation Collecting confidential information and administering standardized questionnaires Independently managing administrative duties, including participating in conference calls and completing online trainings Transmitting data as scheduled Assuming full and legal responsibility for use and care of project-issued equipment Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft Assuming responsibility for and carefully tracking all participant incentives Submitting timely and accurate Time & Expense reports Virtually attend scheduled meetings with other members of the project team Maintaining regular access to a reliable wireless internet connection in your home for project work

Requirements

Must be at least 21 years old at the time of employment
Must possess High School Diploma or GED
Possess effective communication skills through speech and listening
Fluency in English through reading, writing, and speaking
Available for entire training and data collection period
Able to successfully complete training
Must have a valid driver's license and reliable personal automobile available for business use
Comfortable using RTI issued tablet, laptop and other associated equipment
Access to password-protected Wi-Fi connection for data transmissions and administrative responsibilities
Able to keep project information confidential
Prior experience working on this study

Nice To Haves

Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
Effective time, schedule, and workload management skills to meet set deadlines
Computer skills, namely email and internet proficiency
Knowledge of principles, processes, and methods of survey research and field data collection methodology
Previous experience conducting telephone interviews on a local opinion leaders study
Ability to adapt to and implement changes in workload, workflow, and project assignment specifications
Ability to multi-task
Ability to work well with others
Ability to work independently, with minimal supervision
Skills in time management, personal organization, and setting priorities to meet project requirements
Attention to detail and accuracy

Responsibilities

Making contact with selected respondents to discuss the study, answer questions, and obtain participation
Collecting confidential information and administering standardized questionnaires
Independently managing administrative duties, including participating in conference calls and completing online trainings
Transmitting data as scheduled
Assuming full and legal responsibility for use and care of project-issued equipment
Safeguarding any participant incentives, issued equipment, or project materials against damage, loss, or theft
Assuming responsibility for and carefully tracking all participant incentives
Submitting timely and accurate Time & Expense reports
Virtually attend scheduled meetings with other members of the project team
Maintaining regular access to a reliable wireless internet connection in your home for project work