English-Spanish Bilingual Telephone Interviewer

University of Florida•Gainesville, FL

7d•$17•Onsite

About The Position

Are you a people person with a knack for building rapport and conducting engaging conversations? UF has an opportunity for you as a Part-Time Bilingual English-Spanish Telephone Interviewer in the UF Survey Research team. Reviewing applications throughout Spring 2026, with initial training sessions scheduled to start in February. As an English-Spanish Bilingual Telephone Interviewer, you'll be responsible for conducting surveys over the phone with diverse respondents. Your communication skills play a vital role in gathering valuable data for academic and business research, while you gain hands-on experience in the field of survey research. Conveniently located in downtown Gainesville at UF’s Innovation Square, the UFSRC is a casual call center work environment that has a flexible part-time schedule which allows employees to balance academic and personal commitments while gaining valuable work experience. . Depending upon the department’s needs, interviewing shifts are available between 10AM and 10PM on weekdays, 12PM to 6PM on Saturdays, and 3PM to 6PM on Sundays. To succeed in this role, you'll need exceptional communication and interpersonal abilities, a clear speaking voice, and the capacity to adapt to various situations. Basic proficiency in computers and technical knowledge, a willingness to learn new software, and the ability to follow instructions are also essential. No sales, marketing, lobbying, or fundraising is involved with this position. At the UFSRC, an English-Spanish Bilingual Telephone Interviewer can expect: Starting pay of $16.50/hour plus productivity incentives based on above-average performance. Opportunities for quick promotion and pay increases. Paid orientation and paid training. Creating your own work schedule with options to choose from: weekday afternoon shifts (3PM-6PM), weekday evening shifts (6 PM-9 PM), 3-hour weekend afternoon shifts, and weekday grave shifts (9 PM-10 PM). Flexible scheduling - employees who maintain good attendance may have the flexibility to pick up or drop shifts when available. Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working. Headset required for the role is provided. No additional equipment needed. An opportunity to develop communication skills and gain experience collecting data for research. Free access to UF online training and career development courses. Interesting and meaningful work. A convenient location close to UF’s main campus.

Requirements

18 years old or older
High school diploma or equivalent
Ability to work at least 15 hours per week
Able to work for the next 3 months after start date
Clear & professional speaking voice in fluent English and fluent Spanish
Exceptional communication and interpersonal abilities
Capacity to adapt to various situations
Basic proficiency in computers and technical knowledge
A willingness to learn new software
Ability to follow instructions

Nice To Haves

Ability to read from a script exactly as written
Ability to listen effectively and follow instructions
Basic computer literacy
Customer service and telephone experience
Ability to follow standard operating and project-related procedures
Ability to work at least 3 weekday evenings 6 PM to 9 PM per week
Ability to work one 3-hour weekend shift
Ability to work from 9 PM to 10 PM at least 1 weekday per week on seasonal projects contacting the Central Time Zone (i.e. Texas)

Responsibilities

Conducting surveys over the phone with diverse respondents
Gathering valuable data for academic and business research

Benefits

Starting pay of $16.50/hour plus productivity incentives based on above-average performance.
Opportunities for quick promotion and pay increases.
Paid orientation and paid training.
Creating your own work schedule with options to choose from: weekday afternoon shifts (3PM-6PM), weekday evening shifts (6 PM-9 PM), 3-hour weekend afternoon shifts, and weekday grave shifts (9 PM-10 PM).
Flexible scheduling - employees who maintain good attendance may have the flexibility to pick up or drop shifts when available.
Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
Headset required for the role is provided. No additional equipment needed.
An opportunity to develop communication skills and gain experience collecting data for research.
Free access to UF online training and career development courses.
Interesting and meaningful work.
A convenient location close to UF’s main campus.