Experienced Server

1UP Entertainment + Social•Tampa, FL

20h

About The Position

1UP Entertainment + Social We are looking for an amazing EXPERIENCED SERVER who is seeking a place to be themselves, become a part of something bigger and unite in delivering LEGENDARY Hospitality, GREAT Times, and Lasting MEMORIES! You are a master of your craft, always operating with a sense of urgency, a smile on your face, humble yet driven, ready to build a brand, create an environment where people prefer to work and operate like a team, make guests feel like a VIP, and enjoy a fun atmosphere where we can deliver on our shared commitment of LEGENDARY GREAT MEMORIES . The Work The SERVER is the ambassador of delivering on our promise of Legendary Hospitality by creating an authentic, amazing guest experience through attention to detail, anticipation of guest needs, recommendations, and impeccable service with a beginning to end dining experience that is far and above that of anywhere else, including:

Requirements

Team player with 2+ years serving experience in a high-volume, fast paced restaurant/bar
Embrace that working at 1UP is a ‘team’ sport dedicated to our Mission and Vision
Positive attitude, patience, cool-headedness, and passion for making people smile
Demonstrates a sense of urgency
Experience with craft cocktails, local and specialty beers
Responsible for proper cash management and reporting any concerns
Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions
Must be able to stand and exert fast-paced mobility for several hours at a time.
Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds
Work conditions with both hot and cold temperatures
Age 18 or older
Ability to obtain any required food service licenses or certifications

Responsibilities

Immediately greets newly seated guests and makes them feel welcomed
Maintain expert knowledge of our Food + Beverage menu
Successfully take, assemble, and serve multiple dining orders simultaneously, quickly and consistently and with a level of enthusiasm that is upbeat and positive
Continual assessment of guest’s experience by checking back after delivery of food + drink, maintaining alcoholic + nonalcoholic drink levels, removing clutter, as necessary and proactively addressing guest needs in a timely manner
Be well-versed in not only the food and drinks we serve but also our 1UP VIP Loyalty and Selling programs
Ring up accurate tabs in the POS system and process transactions quickly
Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
Perform and uphold sanitation for dining and table spaces, equipment, and tools.
Perform daily stocking and maintenance duties, as needed
Assess guest demeanor and follow alcohol awareness procedures, promptly reporting any concerning behavior to management
Participates in party/event set up and breakdown; busses and resets tables or events, as needed
Assist others and perform additional duties as directed