Experienced Quality Systems Specialist (Level 3)

Boeing • San Antonio, TX

5d

About The Position

Boeing Defense, Space & Security (BDS) is seeking an Experienced Quality Systems Specialist (Level 3) (F/A-18 Quality Records) to support the effort at the Boeing San Antonio, TX site. This position requires significant interface with government customer representatives and maintaining a collaborative and positive relationship. Position Responsibilities: Maintain and control F/A-18 build, quality, and inspection records to preserve the integrity of as‑built product configuration and ensure retrievability in compliance with contract, customer, regulatory and company requirements. Reconcile erroneous and incomplete data entries by conducting database queries and record audits to ensure all production records are accurate, complete and accounted for. Assemble and deliver traceable data packages, log books and build documentation to provide clear visibility of product build status for rollout, flight and/or delivery. Provide timely product build status and documentation support to production, engineering, flight operations and delivery stakeholders. Monitor and mentor less experienced employees; review work for accuracy and adherence to established processes and procedures. Develop, implement and improve documentation processes, procedures and work instructions to ensure integrity and consistency of the product build record process. Create, maintain and communicate quality directives, policies, processes, procedures and metrics to ensure deployment of program, contract, regulatory, customer and international standard requirements. Analyze process data, performance metrics, models and flows to identify root causes of quality and documentation issues and recommend improvements. Plan and execute internal and supplier hardware, software and system‑level audits to verify compliance with the quality management system, configuration assurance, business and customer requirements; document and report findings to management. Compile, research and analyze performance reports and process control statistics to drive continuous improvement and inform management decision making. Maintain records storage, shipping logs and record retention activities to assure documentation retrievability and compliance with applicable requirements and audits. Work under limited to general supervision, exercising independent judgment on complex quality problems, and coordinate with stakeholders to ensure timely resolution and program compliance.

Requirements

• Experience working in cross-functional teams or projects
• Proficiency using Microsoft Office Suite applications such as Excel, PowerPoint, and Word
• 3+ years of experience in collaborative problem solving, building lasting relationships & proficiency in written and verbal communication
• Prior experience with Naval Aviation Maintenance Program (NAMP) 4790.2 requirements
• This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.
• An interim and/or final U.S. Secret Clearance Post-Start is required.
• This position must meet U.S. export control compliance requirements.
• To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required.
• “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Nice To Haves

• USN/USMC (AZ/6046) Records experience
• System Administrator/Database Administrator Experience
• Technical Directive Coordinator/Maintenance Control Experience
• F/A-18 or EA-18 operations and maintenance experience

Responsibilities

• Maintain and control F/A-18 build, quality, and inspection records to preserve the integrity of as‑built product configuration and ensure retrievability in compliance with contract, customer, regulatory and company requirements.
• Reconcile erroneous and incomplete data entries by conducting database queries and record audits to ensure all production records are accurate, complete and accounted for.
• Assemble and deliver traceable data packages, log books and build documentation to provide clear visibility of product build status for rollout, flight and/or delivery.
• Provide timely product build status and documentation support to production, engineering, flight operations and delivery stakeholders.
• Monitor and mentor less experienced employees; review work for accuracy and adherence to established processes and procedures.
• Develop, implement and improve documentation processes, procedures and work instructions to ensure integrity and consistency of the product build record process.
• Create, maintain and communicate quality directives, policies, processes, procedures and metrics to ensure deployment of program, contract, regulatory, customer and international standard requirements.
• Analyze process data, performance metrics, models and flows to identify root causes of quality and documentation issues and recommend improvements.
• Plan and execute internal and supplier hardware, software and system‑level audits to verify compliance with the quality management system, configuration assurance, business and customer requirements; document and report findings to management.
• Compile, research and analyze performance reports and process control statistics to drive continuous improvement and inform management decision making.
• Maintain records storage, shipping logs and record retention activities to assure documentation retrievability and compliance with applicable requirements and audits.
• Work under limited to general supervision, exercising independent judgment on complex quality problems, and coordinate with stakeholders to ensure timely resolution and program compliance.

Benefits

• Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed