Experienced Project Manager

Gainwell Technologies LLC

17d•Remote

About The Position

As an Experienced Project Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.Your role in our missionAssist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation.

Requirements

9+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
A strong understanding of IT service delivery, including experience leading the establishment and measuring performance indicators
Experience identifying and leading service performance improvement initiatives
Ability to effectively collaborate and communicate with project stakeholders, including business, technical and leadership staff
Strong analytical and problem-solving skills
Strong leadership and organizational skills
5+ years of support services, project or program experience.
Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP)
Modern understanding of budget development, control and assurance methods, and project management software
Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
Leadership to train, guide and mentor the work of junior colleagues
A strong executive presenter who communicates ideas clearly
Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action

Responsibilities

Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing
Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases
Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development
Leads and/or supports efforts to establish tracking mechanisms for key performance indicators.
Monitors and coordinates the measurements of the KPIs, SLAs and contractual deliverables across the team.
Manages the monthly and annual reporting on operational performance against the contractual KPIs, SLAs and contractual deliverables.
Leads the development and maintenance of the Incident Management process
Leads the development and maintenance of the Problem Management process
Leads root cause analysis and mitigation efforts to reduce service performance issues.
Identifies and leads innovative service improvements and metrics to increase customer satisfaction.
Oversees and ensures delivery of projects that to improve contract services performance.