Experienced PIP Claims Representative

Auto-Owners Insurance Co • Lansing, MI

43d • Hybrid

About The Position

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an experienced PIP Claims Representative. The position requires the following but is not limited to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed. Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute. Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary. Service the needs of agents, policyholders and others. Handle investigations by phone and mail. Conduct claim investigations on complex claims.

Requirements

• Bachelor's degree or equivalent experience.
• Two or more years of insurance claims handling experience, preferably in PIP claims or related experience.
• Above average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments with attention to detail.
• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Nice To Haves

• Educational coursework in insurance are desirable.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed.
• Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute.
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone and mail.
• Conduct claim investigations on complex claims.

Benefits

• We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package.
• Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees