PIP Claims Representative

Auto-Owners Insurance Company • Lansing, MI

14h • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an entry level PIP Claims Representative in MI PIP Claims. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed. Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No-Fault Statute. Administer benefits payable under the Michigan No-Fault Statute, Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary. Service the needs of agents, policyholders and others. Handle investigations by phone and mail. Conduct claim investigations on complex claims.

Requirements

• Bachelor’s degree or equivalent experience
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Detailed oriented

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed.
• Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No-Fault Statute.
• Administer benefits payable under the Michigan No-Fault Statute
• Work toward the resolution of claims
• Attend arbitrations, mediations, depositions, or trials as necessary.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone and mail.
• Conduct claim investigations on complex claims.

Benefits

• friendly work environment
• structured training program
• employee mentoring
• excellent compensation/benefits package
• competitive base salary
• matched 401(k)
• fully-funded pension plan (once vested)
• bonus programs
• generous paid time off including holidays, vacation days, personal time, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees