Experienced Dispatcher / Assistant Service Manager

Advantage Auto Group • Bridgeview, IL

4h • Onsite

About The Position

Advantage Chevrolet of Bridgeview is seeking an Experienced Dispatcher / Assistant Service Manager with Automotive dealership service experience. This position is ideal for a Service Advisor looking to advance into leadership or an Assistant Service Manager with dispatch or flow-control experience.

Requirements

• Minimum 2+ years of automotive dealership service department experience REQUIRED
• Understanding of technician dispatching and shop workflow
• Experience working in a high-volume service department
• Strong organizational and multitasking skills
• Clear communicator with leadership potential
• Detail-oriented and process-driven
• Customer-focused mindset

Nice To Haves

• Prior experience as a Service Advisor, Dispatcher, or Assistant Service Manager preferred
• Familiarity with DMS systems (CDK, Xtime, or similar) is a plus

Responsibilities

• Dispatch repair orders to technicians based on skill set and shop availability
• Manage service lane workflow to maximize efficiency and productivity
• Support the Service Manager with daily operational needs
• Coordinate communication between advisors and technicians
• Monitor job status to help ensure on-time completion
• Maintain accurate documentation and repair order flow
• Assist with CSI, follow-ups, and process improvements

Benefits

• Competitive pay (based on experience)
• Medical, dental, and vision insurance
• Paid time off & holidays
• 401(k)
• Advancement opportunities within service management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed